Underoutfit Returns: As easy as 1-2-3
Confused about Underoutfit returns? Get all your questions answered with our simple and clear guide. Read now
Underoutfit is a brand that focuses on providing comfortable, high-quality underwear and shapewear. Their products are designed to offer a perfect fit and maximum comfort for everyday wear.
Underoutfit, offers a return policy that’s truly customer-friendly. Let’s get down to the details and see how Underoutfit makes returns, refunds, and exchanges a breeze!
Underoutfit Returns Policy Overview
| Policy Aspect | Details |
|---|---|
| Return Period | 180 days from the date of receiving the item |
| Condition of Returns | Items can be opened, tried on, and even washed |
| Return Fees | Free returns and exchanges for U.S. customers |
| Exchange Limit | Up to 4 exchanges per original order |
| Refund Processing | Refunds processed to the original payment method after inspection |
| Shipping Charges | Non-refundable for orders under $75 |
| Defective/Damaged Items | Can be returned or exchanged upon contacting customer service |
| Free Gifts | Cannot be refunded but can be exchanged |
Key Highlights of Underoutfit’s Return Policy
1. 180-Day Return Window
Underoutfit offers an industry-leading 180-day return policy. This means you have nearly six months to decide if the product is right for you.
2. Try It, Wash It, and Still Return It
Unlike many brands that require items to be in perfect condition, Underoutfit allows you to try on, wear, and wash their products. If you’re not satisfied, you can still return or exchange them.
3. No Stress Sizing
Some Underoutfit products may look smaller when you first receive them, but they stretch and conform to your body. If the fit still feels wrong after wearing and washing, you can return it.
4. Free Returns and Exchanges
Underoutfit offers free returns and exchanges for all U.S. customers. This means you don’t have to pay for return shipping. However, the original shipping cost (for orders under $75) is non-refundable.
5. Easy Online Return Process
To start a return, visit the Underoutfit Easy Returns Portal. You’ll receive a return shipping label and step-by-step instructions.
6. Exchanges
You can exchange an item up to four times based on the original order. This is perfect if you want to try a different size or style.
7. Refund Processing
Once Underoutfit receives and inspects your return, they will process the refund to your original payment method. Keep in mind that your bank may take a few extra days to post the refund.
8. Defective or Wrong Items
If you receive a defective, damaged, or incorrect item, you should contact Underoutfit immediately. They will evaluate the issue and ensure you get a replacement or refund.
9. Free Gifts and Promotional Items
If you received a free gift with your purchase, it cannot be refunded. However, you can exchange it or skip to the next item in your return process.
How to Start a Return or Exchange
Follow these simple steps to return or exchange your Underoutfit item:
- Visit the Returns Portal: Go to Underoutfit’s Easy Returns Portal.
- Enter Order Details: Provide your order number and email address.
- Select the Items: Choose the items you want to return or exchange.
- Choose Refund or Exchange: Decide whether you want a refund or an exchange.
- Print the Shipping Label: If approved, you’ll get a prepaid return shipping label.
- Send Back the Item: Package the item securely and drop it off with the carrier.
- Wait for Processing: You’ll receive a notification once your refund or exchange is processed.
Contacting Underoutfit
- Email at support@underoutfit.com
- Call them at (332) 239-1412.
- Contact Underoutfit Customer Service by filling up the contact us form available on their website, screen shot of the form shown below
For any further queries regarding Underoutfir returns, you may visit its return policy on their website.
FAQs
Wrapping Up
Underoutfit return policy is designed to give you peace of mind while shopping. With a generous return window, free returns and exchanges within the U.S., and the ability to try on and wash clothes before you commit, you can shop with confidence!
So, browse Underoutfit’s selection and discover your new favorite clothes, knowing you’re backed by a hassle-free return policy.
