Blundstone Return Policy: A Simple Guide

Q: Can I return boots I wore once outside?

No. Boots must be in unworn condition to be eligible for a refund. Try them on indoors only.

Q: Can I return boots I bought in a store through the website?

No. You must return them to the same place you bought them . Online orders go back online. In-store purchases go back to the store.

Q: What if I’m returning boots from two orders?

You’ll need to print two separate return labels , one for each order. Combining them could delay your refund .

Blundstone is known for its rugged, long-lasting boots that blend style and function. But what if your boots don’t quite fit right? Or maybe they’re not what you expected? No worries—I’ve broken down Blundstone return policy into clear, bite-sized pieces so you know exactly what to expect.

Overview of Blundstone Return Policy

Feature	Details
Return Window	30 days from the date of purchase/order
Return Condition	Must be unworn, in original shoe box and shipping carton
Return Shipping	Free
Exchanges	Not offered
Final Sale Items	Cannot be returned or exchanged
Refund Time	8–10 business days for processing, plus 5–7 business days for bank refund
Return Method	Online via return portal
Retail vs Online Returns	Must return to place of purchase (no cross-channel returns)

How Blundstone Returns Work

Blundstone offers free returns within 30 days of purchase. But there are a few things to keep in mind.

Condition Matters

Only unworn boots in original condition can be returned. That means:

Try them on a carpeted surface to avoid scuffing the soles.
Send them back in both the original shoe box and the shipping carton.
If your boots are damaged or look worn, they’ll send them back to you with no refund.

Tip: Don’t throw away any packaging until you’re sure you’re keeping them!

Exchanges

Blundstone does not offer exchanges. If you need a different size, color, or style, here’s what you do:

Start a return for your original order.
Place a new order for the item you want.

If You Bought During a Sale

Good news! If your original order was made during a sale, Blundstone will automatically email you a coupon code so you can reorder the new item at the same discount.

Orders made outside of sale periods won’t qualify for a discount on the replacement order.

How to Start a Return (Step-by-Step)

You’ll need:

Your order number
The email address used to place the order

Steps:

Go to the Blundstone return portal.
Enter your order number and email address you used to place the order.
Fill the details in returns portal as shown below in the screenshot.

Follow the prompts to get your prepaid return shipping label.
Pack the boots carefully in their original box and shipping carton.
Drop off the package at the designated carrier.

You can use one return label if you’re sending back multiple pairs from one order. But separate orders need separate return labels.

Refunds

Here’s what to expect:

Once your package is received at the warehouse, give it up to 7 business days to be processed.
After approval, it may take 3 additional business days for your refund to show in your account.
During holiday seasons, things might take longer—so be patient!

Payment Method

Refunds are issued to your original form of payment only.

Need to check the status? Use the tracking link from your return confirmation email.

Items You Can’t Return

Some things just can’t come back:

Final Sale items are yours to keep—no returns, no exchanges.
Worn or damaged boots will be sent back without a refund.
Items purchased in-store can’t be returned online, and vice versa.

Returning Past Season Styles

Yes, you can! Blundstone’s return rules are the same for past-season boots, as long as:

It’s within 30 days
They’re unworn and in original packaging

So don’t worry—if that older model just doesn’t work for you, you’re still covered.

How to Contact Them for Help

Need extra help? Blundstone’s customer service is available Monday to Friday, 9 AM – 5 PM EST.

Here’s how to get in touch:

Use the online contact form and send your query.
Visit the returns portal to start a return or reprint your label

If you have any more questions about the returns, you can visit the return policy on their website.

Common Questions

Can I return boots I wore once outside?

No. Boots must be in unworn condition to be eligible for a refund. Try them on indoors only.

How do I reprint a return label?

Log into the return portal and choose “Re-Print Label.”

Can I return boots I bought in a store through the website?

No. You must return them to the same place you bought them. Online orders go back online. In-store purchases go back to the store.

What if I’m returning boots from two orders?

You’ll need to print two separate return labels, one for each order. Combining them could delay your refund.

Summary

Blundstone makes returning boots pretty simple—especially if you follow their rules closely. Stick to the 30-day window, don’t wear the boots outside, and use the return portal to keep everything on track.

Whether you’re returning because the size didn’t fit or you had a change of heart, now you know exactly what to do.

Blundstone Return Policy: A Simple Guide

Overview of Blundstone Return Policy