Saks Return Policy: As easy as 1-2-3

saks return policy

Welcome to our comprehensive guide on Saks return policy! We will break down all the details so you can understand how to make returns, what items are eligible, and what to do if you need help.

Saks Return Policy Details

  • Return Period: You can return items within 30 days of delivery for a full refund.
  • Condition: Items must be unworn, undamaged, unaltered, and have the original tags and packaging (if applicable).
  • Proof of Purchase: You must provide proof of purchase, like a receipt or order number.

Exceptions

  • Final Sale Items: These cannot be returned or exchanged.
  • Special Items: Gourmet, monogrammed, or personalized items cannot be returned or exchanged.

Return Shipping Fee

  • Fee for Mailed Returns: A $9.95 return shipping fee will be deducted from your refund.
  • No Fee for In-Store Returns: Returns made in-store are free of charge.

Packing Instructions

  • Remove Old Labels: Make sure to remove any old addresses or bar codes from the package.
  • Same Order Items: Only include items from the same order in one return package.

Price Adjustments

  • Eligibility: You can request a price adjustment within 7 days of purchase if the item goes on sale.
  • Process: Submit your request online through Saks’ price adjustment page as shown in the below screenshot.
Saks fifth avenue return policy. Saks Fifth avenue Price adjustment page

International Returns

Non-U.S. customers can also return items easily. The process is similar but may involve additional steps depending on your country. You may visit the link for international returns on their website.

Saks off fifth return policy

How To Return

Saks offers three ways to return items:

  • Show a Mobile QR Code
  • Print Your Label
  • Visit a Store

1. Show a Mobile QR Code

Returning items by showing a mobile QR code is easy and convenient. Here’s how:

  • Step 1: Go to the Returns Form or your Order History. Fill up the Order number and Zip Code. Screenshot of the returns form shown below
Return form for Saks off 5th return policy
  • Step 2: Choose “Return by QR Code.”
  • Step 3: Visit your nearby FedEx location and show your QR code. They’ll take care of the rest.

You don’t need to print anything! Just show the QR code on your phone.

2. Print Your Label

If you prefer to print a return label, follow these steps:

  • Step 1: Go to the Returns Form or your Order History( as shown in the screen shot below) to download and print your label and return slip.
Saks order history page. saks fifth avenue return policy
  • Step 2: Pack your return with the return slip inside and drop it off at your nearby FedEx location.

This option allows you to handle everything from home but requires a printer.

3. Visit a Store

You can also make a return in person. Here’s what to do:

This is the fastest way to get your refund. Plus, if you need an exchange, the store staff can help you find the right item.

For any further queries regarding Saks Return Policy, you may visit its returns page on their website.

FAQs

Contact Us

For assistance, you can text, chat, or call Saks at 1.877.551.SAKS (7257).

Summary

Returning items to Saks Fifth Avenue is simple, whether you use a mobile QR code, print your label, or visit a store. Always remember to return items within 30 days, keep them in original condition, and include proof of purchase.

If you need help, don’t hesitate to contact Saks customer service.

Happy shopping!


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