Saks Return Policy: As easy as 1-2-3

Q: How Do I Return a Gift?

To return a gift: Step 1: Go to the Returns Form to start your gift return. Step 2: Have the order number handy. It is included on the gift note inside your package.

Q: How Do I Track My Return?

You can track your return status: - Email: Check your return confirmation email. - FedEx Receipt: Use the tracking number included on your FedEx receipt at fedex.com .

Q: When Will I Receive My Refund?

- Processing Time: Returns take 10 to 14 business days to process. - Refund Time: Refunds to your original form of payment can take up to one additional week.

Welcome to our comprehensive guide on Saks Fifth Avenue return policy! We will break down all the details so you can understand how to make returns, what items are eligible, and what to do if you need help.

Saks Return Policy Details

Return Period: You can return items within 30 days of delivery for a full refund.
Condition: Items must be unworn, undamaged, unaltered, and have the original tags and packaging (if applicable).
Proof of Purchase: You must provide proof of purchase, like a receipt or order number.

Exceptions

Final Sale Items: These cannot be returned or exchanged.
Special Items: Gourmet, monogrammed, or personalized items cannot be returned or exchanged.

Return Shipping Fee

Fee for Mailed Returns: A $9.95 return shipping fee will be deducted from your refund.
No Fee for In-Store Returns: Returns made in-store are free of charge.

Packing Instructions

Remove Old Labels: Make sure to remove any old addresses or bar codes from the package.
Same Order Items: Only include items from the same order in one return package.

Price Adjustments

Eligibility: You can request a price adjustment within 7 days of purchase if the item goes on sale.
Process: Submit your request online through Saks’ price adjustment page as shown in the below screenshot.

Saks fifth avenue return policy. Saks Fifth avenue Price adjustment page

International Returns

Non-U.S. customers can also return items easily. The process is similar but may involve additional steps depending on your country. You may visit the link for international returns on their website.

How To Return

Saks offers three ways to return items:

Show a Mobile QR Code
Print Your Label
Visit a Store

1. Show a Mobile QR Code

Returning items by showing a mobile QR code is easy and convenient. Here’s how:

Step 1: Go to the Returns Form or your Order History. Fill up the Order number and Zip Code. Screenshot of the returns form shown below

Return form for Saks off 5th return policy

Step 2: Choose “Return by QR Code.”
Step 3: Visit your nearby FedEx location and show your QR code. They’ll take care of the rest.

You don’t need to print anything! Just show the QR code on your phone.

2. Print Your Label

If you prefer to print a return label, follow these steps:

Step 1: Go to the Returns Form or your Order History( as shown in the screen shot below) to download and print your label and return slip.

Saks order history page. saks fifth avenue return policy

Step 2: Pack your return with the return slip inside and drop it off at your nearby FedEx location.

This option allows you to handle everything from home but requires a printer.

3. Visit a Store

You can also make a return in person. Here’s what to do:

Step 1: Bring your return to your local Saks Fifth Avenue store.
Step 2: Have your store receipt or order number(s) handy.

This is the fastest way to get your refund. Plus, if you need an exchange, the store staff can help you find the right item.

For any further queries regarding Saks Return Policy, you may visit its returns page on their website.

FAQs

How Do I Find My Order Number?

Your order number can be found in your shipping confirmation email or in your Order History on the Saks website.

How Do I Return a Gift?

To return a gift:
Step 1: Go to the Returns Form to start your gift return.
Step 2: Have the order number handy. It is included on the gift note inside your package.

What is a Mobile QR Code?

A mobile QR code is a code you receive via email when you choose the “Return by QR Code” option. Show this code on your phone at a FedEx location, and they will print your prepaid shipping label.

How Do I Track My Return?

You can track your return status:
– Email: Check your return confirmation email.
– FedEx Receipt: Use the tracking number included on your FedEx receipt at fedex.com.

When Will I Receive My Refund?

– Processing Time: Returns take 10 to 14 business days to process.
– Refund Time: Refunds to your original form of payment can take up to one additional week.

Contact Us

For assistance, you can text, chat, or call Saks at 1.877.551.SAKS (7257).

Summary

Returning items to Saks Fifth Avenue is simple, whether you use a mobile QR code, print your label, or visit a store. Always remember to return items within 30 days, keep them in original condition, and include proof of purchase.

If you need help, don’t hesitate to contact Saks customer service.

Happy shopping!

Saks Return Policy: As easy as 1-2-3