Red Wing Return Policy: Simplified
Welcome to our article! Today, we’re going to talk about the Red Wing return policy. If you ever buy something from Red Wing and it’s not what you expected, don’t worry! Red Wing has a return policy that makes it easy for you to send the item back.
In this article, we’ll explain everything you need to know about returning items to Red Wing. We’ll keep it simple and easy to understand.
Red Wing Return Policy
You have 30 days to return the item purchased from Red Wing. This means you have about a month to decide if you want to keep what you bought.
Key Points:
- Time Frame: You have 30 days from when you receive your item to return it.
- Condition: The item must be in its original condition, which means it should look the same as when you got it.
- Refunds: If you return your item within the 30-day window and it’s in good condition, you’ll get your money back. The refund will go back to the same payment method you used when you bought it.
Returning Items Purchased Online
If you bought something from the Red Wing website, returning it is pretty easy.
Steps to Return an Online Purchase:
- Visit the Order Status Page: Go to the Red Wing website and find the “Order Status” page.
- Start a Return: Once you’re on the Order Status page, enter your order number and Last Name. View your order and click to start a return as shown in the below screenshot.
- Free Shipping: Good news! Red Wing offers free return shipping. This means you don’t have to pay to send the item back.
- Processing Time: After you send your item back, Red Wing will process your return within 7 days. But usually, they do it even faster!
Important Note: You can only return items that you bought directly from the Red Wing website. If you bought something from a different store, you’ll need to return it to that store.
Returning Items Purchased In-Store
If you bought your Red Wing item at one of their physical stores, the return process is a bit different.
Steps to Return an In-Store Purchase:
- Go Back to the Same Store: You must return the item to the same Red Wing store where you bought it.
- Bring Your Receipt: Don’t forget to bring the receipt with you. The receipt is proof that you bought the item from that store.
- Follow Store Policies: Some Red Wing stores might have specific return rules, so it’s a good idea to contact the store and ask about their policy before you go.
Warranty Returns
Sometimes, items might have a problem because of a defect, like the material breaking down sooner than expected. Red Wing has a warranty for these cases.
How to Handle a Warranty Return:
- Check Warranty Information: If you think your item qualifies for a warranty return, visit the warranty page on the Red Wing website.
- Follow Instructions: The website will guide you on how to proceed with a warranty claim.
Contacting Red Wing for Help
If you have questions or need help after the 30-day return period, don’t worry! Red Wing customer service is ready to assist you.
How to Contact Red Wing:
- Phone: Call Red Wing customer service at 1-800-733-9464. They are available Monday to Friday, from 8 AM to 5 PM CST.
- Online Contact Form: You can also reach out to them through their online contact form on the Red Wing website as shown in below screenshot
If you have any more questions about the returns, you can visit Red Wing return policy on their website.
FAQs About Red Wing Shoes Return Policy
Summary
The Red Wing return policy is designed to make your shopping experience smooth and worry-free. Whether you bought your item online or in a store, Red Wing gives you 30 days to decide if you want to keep it. Just make sure the item is in its original condition, and don’t forget your receipt for in-store purchases.
If you have any questions or need help with a return, Red Wing customer service is always there to assist you. Happy shopping!
