Ollie Return Policy: A Quick Guide

ollie return policy

Have you ever been to Ollie’s Bargain Outlet? It’s a store filled with awesome stuff at super low prices! But what happens if you buy something and then change your mind? This blog post will answer all your questions about Ollies return policy.

Good Stuff Cheap with Confidence

Ollie’s motto is “Good Stuff Cheap,” and they want you to feel confident shopping there. That’s why they have a great return policy called the ‘30-Day No Hard Time Guarantee.’ Here’s what it means:

  • Returns within 30 days: If you buy something at Ollie’s and aren’t happy with it, you can bring it back for a full refund as long as it’s within 30 days of purchase.
  • Original receipt required: To get a full refund, you’ll need to have the original sales receipt that came with your purchase.
  • Items must be in original condition: This means the item should be unopened, unused, and in the same condition you bought it in.

Extended Holiday Return Policy

If you’re not completely satisfied with a purchase made between October 30, 2024, and December 31, 2024, you can return it by January 31, 2025, for a full refund, provided you have the original sales receipt.

What if you don’t have a receipt or it’s past 30 days?

Don’t worry! Ollie’s understands that things happen. Here’s what you can do:

  • Contact your local store: You can find your nearest Ollie’s store using the store locator on their website. The store manager might be able to help you out even if you don’t have a receipt or it’s been more than 30 days.
  • Be prepared for some exceptions: Because Ollie’s sells such a wide variety of things, there might be a few exceptions to their return policy. This means they might not be able to give you a full refund in some cases.
    • Limited return: You might get a partial refund (less 15% of the price as restocking fees) or store credit instead of a full refund.
    • ID required: If you don’t have a receipt, you’ll need to show a valid government-issued ID, like a driver’s license or passport, to make a return.

Shop Smart at Ollie’s

By knowing Ollie’s return policy, you can shop with confidence! Here are some quick tips:

  • Keep your receipts in a safe place in case you need to return something.
  • If you’re unsure about something, ask a store employee before you buy it.
  • Remember, Ollie’s wants you to be happy with your purchase! If you have any questions about a return, don’t hesitate to ask a friendly store manager.

If you have further queries related to returns, you can raise a General Inquiry request on their website, as shown in the screenshot below.

return policy ollies  on their website

FAQs

Happy Shopping at Ollie’s!

With Ollie’s great selection and their ‘Good Stuff Cheap’ guarantee, you can find amazing deals and shop with confidence.

Just remember the return policy and you’ll be all set!


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