Micas Return Policy: Simplified
Micas return policy made simple! Find out how to return items, what’s eligible, and refund timelines.
Micas is a popular fashion brand known for offering trendy clothing for women. They sell stylish dresses, tops, pants, and more. People love Micas for its affordable prices and fresh designs.
If you bought something from Micas but need to return it, this guide will help you understand the return policy in simple words.
Micas Return Policy Overview
| Topic | Details |
|---|---|
| Return window | 14 days from the day you receive your order. If you miss this 14-day window, you cannot return your items. |
| Return shipping cost | Paid by the customer (unless the product is defective) |
| Return conditions | Items must be unwashed, not altered, not damaged, with original packaging and tags |
| Non-returnable items | Gift cards, surprise boxes, sale items, tights, lingerie, sleepwear, bikinis, bodysuits, nipple covers, accessories (except scarves), and items bought with store credit from previous returns |
| Return method | Start return online, mail item back using any courier |
| Refund time | Within 5 business days after receiving the returned item |
| Refund to | Original payment method or gift card (store credit) |
| Shipping fees refund | Not refundable |
| Contact for help | support@shopmicas.com |
Items You Cannot Return
Not all items can be returned. Here’s what you cannot send back:
- Gift cards
- Surprise boxes
- Sale items
- Tights
- Lingerie
- Sleepwear
- Bikinis
- Bodysuits
- Nipple covers
- Accessories (except scarves)
- Orders paid with store credits from previous returns
- Purchases made using compensatory store credits
Also, shipping costs are not refundable.
Conditions for Returning Items
When returning items, make sure:
- The item is not washed.
- The item is not damaged.
- The item is not altered.
- All original tags are attached.
- The item is in the original packaging.
If these conditions are not met, Micas can reject your return.
Step-By-Step Return Process
Returning items to Micas is simple. Follow these steps:
- Start the return:
- Go to the Micas returns page: Return Page
- Fill out the Order Number and email as shown in the below screenshot.
- You will receive an email with instructions and the return address.
- Send the item:
- Pack your item securely.
- Use any courier service to mail the item.
- Get your refund:
- After Micas receives your item, they will check it.
- Your refund will be processed within 5 business days.
Refund Payment Options
The refund will depend on how you paid:
- Gift Card Payment:
- Refund will go to your gift card account as store credit.
- Bank Transfer, PayPal, or Klarna Payments:
- You will have three options:
- Option 1: Keep the item and get a discount for your next purchase.
- Option 2: Keep the item and get store credit.
- Option 3: Return the item and get a refund to your original payment account. Note that the shipping fee will be deducted.
- You will have three options:
If there are issues with payment or other order details, Micas will contact you through email. If you do not respond, they will proceed as per their email instructions.
Refund Timeline by Payment Method
| Payment Method | Refund Time |
| Amex | 15 business days |
| Apple Pay | 2 business days |
| Google Pay | 1–3 business days |
| Klarna | 1–5 business days |
| Mastercard | 3–7 business days |
| PayPal | 5 business days |
| Discover | 3–10 business days |
| JCB | 1–5 business days |
| Visa | 3–7 business days |
| Afterpay | 1–10 business days |
What Does Not Count as a Quality Issue
Some things are not considered quality issues. That means you cannot return items for these reasons:
- Loose threads or raw edges.
- Thickness or texture of the fabric.
- Slight color differences (this can happen due to screen display).
- Personal preference changes (you changed your mind).
- Damage caused by improper care or washing.
- Wrong size choice (please check the size chart before ordering).
- Small size differences between items of the same size (due to design variations).
Need Help?
You can always email support@shopmicas.com if you have any questions.
If you have any more questions about the returns, you can visit the return policy on their website.
FAQs
Wrapping up
Micas has a clear return policy that allows you to return items within 14 days. Make sure the items are unused, unwashed, and have all tags. Follow the simple steps to return, and you will get your refund quickly. For any doubts, you can always reach out to Micas customer support.
This easy guide will help you handle your Micas returns without stress!
