Meshki Return Policy: Simplified
Confused about Meshki return policy? Our step-by-step guide explains it all in simple language. Click here for everything you need to know!
Meshki is an Australian fashion brand known for stylish, trendy clothing for women. Their products include dresses, bodysuits, swimwear, and more. If you ever need to return something, Meshki has a clear return policy that you can follow easily.
In this article, we will explain the Meshki return policy in simple words. We will break everything down into small parts so that it is easy to understand. Let’s get started!
Meshki Return Policy Overview
| Policy Feature | Details |
|---|---|
| Return Method | Online via Returns Portal |
| Return Window | Within 14 days of delivery |
| Refunds Offered | Only store credit for most returns; Refunds allowed only for faulty items or certain bridal items |
| Exchange Option | No direct exchanges |
| Return Fees (USA & Canada) | Flat fee of $16.99 (deducted from store credit) |
| Return Fees (Other countries) | Customers must use their local postal service and pay the shipping cost |
| Conditions for Return | Unworn, unwashed, original tags and packaging, no stains, hygiene stickers intact, proof of purchase |
| Final Sale Items | Cannot be returned or exchanged unless faulty |
| Faulty Item Returns | Full refund provided after inspection |
| Bridal Collection Returns | Refunds only on selected items marked as refundable on the product page |
| Store Credit Validity | 12 months |
| Processing Time | 5–7 business days after item reaches the warehouse |
How to Return Items in US or Canada
Meshki makes the return process simple through their online portal. Follow these steps:
- Go to the return portal on Meshki’s website to book your return.
- Select the item you want to return.
- Choose the reason for the return.
- Follow the steps shown on the screen.
- You will get a prepaid return label (for USA and Canada).
- Pack the item securely and include the receipt or proof of purchase.
- Send It Back: Follow the instructions on the return portal to send the item back to Meshki. Use the shipping method suggested by Meshki to ensure your return is processed smoothly.
Important: Returns for change of mind will have a fee of $16.99 (USA & Canada) deducted from your store credit.
For other countries, you will need to ship the item back using your local postal service and pay the shipping charges yourself.
Return Conditions
Make sure your item meets these conditions:
- Item must be unworn and in its original condition.
- All tags should be attached.
- Return ribbons should still be on (for some styles).
- No stains or marks (including makeup or spray tan).
- Hygiene stickers must be intact for bodysuits, swimwear, and undergarments.
- Earrings and underwear accessories cannot be returned.
- You must have proof of purchase.
If your return doesn’t meet these conditions, Meshki may reject your return and send it back to you. You will not be reimbursed for shipping costs in that case.
Store Credit Returns
- Returns (except Final Sale items) will be given as store credit.
- Store credit is processed within 5 to 7 business days after the warehouse receives your item.
- Store credit will be sent to the email address used to place the order.
- Store credit is valid for 12 months.
- A $16.99 return fee applies for USA and Canada, deducted from your store credit.
- Duties or taxes paid are not refundable or eligible for store credit.
Faulty Item Returns
If you receive a faulty item, here’s what to do:
- Log your return in the return portal within 14 days of delivery.
- Select ‘Arrived Defective‘ as the reason.
- Add a description of the problem.
- Upload clear photos showing the fault.
- The Meshki team will review your request.
- If approved, you will get a free return shipping label.
- After the item reaches the warehouse, a full refund will be processed in 5 to 7 business days back to your original payment method.
If the fault appears after you’ve worn the item, mention that in the description.
Bridal Returns
Meshki allows refunds on selected items from their Bridal Collection:
- Only bridal items marked as ‘eligible for refund’ can be returned.
- Must be returned within 14 days of delivery.
- Items should be unworn and in their original Meshki box.
- The returns ribbon and hanger tag must be intact.
- Duties and taxes are not refundable.
Final Sale Items
- Items marked ‘Final Sale’ cannot be returned or exchanged.
- These are last-chance items that will not be restocked.
- Unauthorized returns of final sale items will be refused and sent back to you.
Returns from Other Countries
If you are returning an item from countries other than the USA or Canada:
- You will need to use your local postal service.
- You will pay the shipping cost.
- Duties and taxes are not refundable.
- For returns from:
- United Kingdom and Europe: Click Here
- Australia, New Zealand, and Asia: Click Here
Contacting Meshki
If you need help with returns or have questions, you can reach out to Meshki:
- Phone: +1 (909) 787-2972 (Monday to Friday, 11:00 am – 3:00 pm PST)
- Live Chat: Available all day Monday to Friday on the Meshki website.
If you have any more questions about the returns, you can visit the return policy on their website.
FAQs
Summary
Meshki return policy is simple and clear. They offer store credit for most returns and refunds only for faulty items or selected bridal items.
Just make sure your item meets the return conditions and follow their easy online return process. This way, you can shop with confidence and know what to expect if you need to make a return.
