Mandala Scrubs Return: Easy as 1, 2, 3
Free and fast refunds, no restocking fees! Find out what makes the Mandala Scrubs return policy customer-friendly.
Mandala Scrubs is a popular brand known for its comfortable and professional medical apparel designed for healthcare workers. With a focus on quality and style, they offer a wide range of scrub tops and pants suitable for busy work environments.
If you’ve recently bought scrubs from them but need to send them back, this guide will help you understand everything about the Mandala Scrubs Return. Let’s get started
Mandala Scrubs Return Policy Overview
| Policy Detail | Information |
|---|---|
| Return Window | 30 days from purchase |
| Eligible Items | Unused and unwashed scrub tops & pants |
| Final Sale Items | Only eligible for exchange |
| Exchanges (U.S.) | Allowed for the same style and length |
| Exchanges (International) | Not available due to customs rules |
| Return Shipping | Free. If a shipping fee was paid during the original order, it will not be refunded. |
| Restocking Fees | No restocking fees. |
| Refund Processing Time | 2-5 business days after scanning |
| Original Shipping Cost | Not Refundable |
Eligibility for Returns & Exchanges
Mandala Scrubs allows returns within 30 days of purchase. However, certain conditions apply:
- Items must be unused and unwashed to qualify for returns.
- U.S. customers can exchange items within the same style and length.
- International customers can only return items (no exchanges allowed).
- Final sale items cannot be returned but can be exchanged.
If your item meets these criteria, you’re good to go!
How to Return or Exchange Your Mandala Scrubs
Mandala Scrubs offers two easy ways to return or exchange your items:
1. Free, In-Person Returns
- No need to print labels or pack boxes!
- Visit one of 5,000+ Happy Returns drop-off locations.
- Start your return online to get a QR code as shown in the screenshot below
- Bring your items to a Happy Returns Bar for instant processing.
2. Free Returns by Mail
If you prefer mailing your return, Mandala covers the shipping costs.
Steps:
- Print Label: Start your return on the Mandala website to print a shipping label.
- Pack Your Items: Pack your scrubs securely.
- Drop Off Package: Take the package to the carrier listed on your label.
How Long Does a Return or Exchange Take?
- Happy Returns (In-Person): Instant processing when scanned at the drop-off location.
- Mail Returns: As soon as the carrier scans your package, Mandala processes your refund or exchange.
- Refunds: It takes 2-5 business days for the refund to show in your account.
Who Pays for Return Shipping?
- Mandala covers all return shipping costs!
- If you originally paid a $3.50 shipping fee, this amount will not be refunded.
- No restocking fees!
Common Questions
Summary
Returning or exchanging Mandala Scrubs is quick, free, and easy. Whether you choose an in-person drop-off or a mail-in return, you’ll get your refund or exchange with minimal hassle.
If you have any questions, reach out to Mandala Scrubs at hey@mandalascrubs.com!
Please Note: Return policies can change over time. While this article aims to provide accurate information based on the policy at the time of writing, it’s always a good idea to double-check the return policy on official Mandala Scrubs website for the most up-to-date return policy details. For any specific questions or situations not covered here, the official website or contacting Mandala Scrubs Customer Service directly is the best resource.
