Edikted Return Policy [2026]: Simplified

Edikted is a trendy fashion brand known for bold, edgy styles that won’t break the bank. But what happens if that dress just doesn’t fit right or you changed your mind?

No worries – I’ve got you covered with everything you need to know about Edikted return policy. This guide will break it all down in plain, simple language so you can shop confidently.

Edikted Return Policy Overview

Here’s a quick glance at the most important return details:

Edikted’s General Return Rules (The Basics)

Before we get into steps and timelines, let’s talk about what can and cannot be returned.

Edikted accepts returns for a refund as long as the item is:

• Unworn
• Unwashed
• Unused
• Unaltered
• In sellable condition
• With the original tag still attached

If any of these conditions aren’t met, your return may be denied.

Special Rule for Swimwear

Swimwear is returnable only if the hygiene seal is still attached. Once that seal is removed, the item is no longer eligible for return.

US Online Returns: Step-by-Step

If you’re shopping from the United States, Edikted makes returns pretty simple.

Return Window

You have 30 days from your purchase date to start a return.

How to Start a US Return

Here’s how the process works:

1. Go to Edikted’s return portal.
2. Enter your order number and ZIP code. The screenshot of the returns portal is shared below

3. Select the item(s) you want to return.
4. Choose a return method:
   • Happy Returns Bar, or
   • Post Office shipping
5. Submit your return request.

After that, you’ll receive an email with either:

• A QR code (for Happy Returns), or
• A shipping label (for mail returns).

Using Happy Returns (No Packaging Needed)

This is the easiest option.

• Take your items to a Happy Returns Bar.
• No box or bag required.
• A staff member (they call them a “Returnista”) packs it for you.
• You’ll get an email confirmation once dropped off.

Returning by Mail

If you choose the post office:

• Securely package your items.
• Using the original packaging is recommended if you still have it.
• Drop it off at the post office.

If you return by mail, Edikted will email your confirmation within 72 hours of receiving the package.

Important Rule: Don’t Combine Orders

Edikted asks you not to combine multiple orders into one return package.

Each order:

• Must be returned separately
• Must have its own return request

Combining orders can slow things down or cause issues with your refund. I know it feels less convenient, but it really does help your return go smoothly.

Global (International) Returns

Shopping from outside the US? The rules are a little different.

Return Window

International customers have 45 days from the purchase date to start a return.

How International Returns Work

Here’s the process:

1. Go to Edikted’s international return portal.
2. Enter your order number and email address.
3. Select the item(s) you’re returning.
4. Submit your request and print the return note.
5. Pack your items securely (original packaging is best if possible).
6. Take the package to your local post office.
7. Purchase a return label and ship it to the address on the return note.
8. Request tracking.
9. Save your receipt and tracking number until your refund arrives.

Refund Timing for Global Returns

• Once approved, processing can take up to 10 business days.
• After the refund is issued, allow up to 3 more days for it to show in your bank account.

Special Country Options

• Canada: Prepaid return label available for $7 CAD
• UK: Prepaid return label available for £5

In-Store Returns & Exchanges

Edikted also allows returns and exchanges at their physical stores.

General In-Store Return Rules

Items must be:

• Unworn
• Unwashed
• Unused
• Unaltered
• In sellable condition
• Returned with a receipt

Online Purchases Returned In-Store

• Can be returned to a store within 30 days
• Refund goes back to the original payment method

In-Store Purchases

• Can be returned to any Edikted retail location within 30 days
• Cannot be returned online

Exchanges In-Store

• Available for both online and in-store purchases
• Must be done within 30 days
• A store associate processes a refund first
• You then repurchase the new item separately

Edikted does offer in-store returns and exchanges, but the rules are a little different depending on whether you bought the item online or in a store.

Exchanges: What You Should Know

US Exchanges

If you’re in the US:

• Exchanges are allowed within 30 days
• Only for a different size (not color or style)
• Free of charge
• Limited to one exchange per customer
• If an exchange item is out of stock: Edikted cannot reserve items. If your chosen replacement is sold out, they will process a refund instead. You can also email [email protected] for help

International Exchanges

Edikted does not offer direct exchanges for international customers.

Instead:

• Return the item
• Place a new order in the correct size

Refunds

Once Edikted receives and processes your return:

• You’ll get an email notification
• Refunds are sent to your original payment method
• Expect the refund to show up within 3 business days

One Thing They Don’t Refund

Edikted does not refund shipping or delivery charges on any order.

Price Matching Policy

Edikted does not offer price matching:

• Between US and UK websites
• Between physical stores and the online store

Prices and promotions can vary by location.

How to Contact Edikted for Help

If you need help, here’s how to reach them

1. Fill out the contact form on their website.
2. Email at [email protected].

Common Questions

Pro Tips for Hassle-Free Returns

Returns can be annoying. But here are some tricks from a shopper to make it painless:

• Keep the tags on until you’re sure. No tag = likely no refund.
• If you’re in the US, know that $4.90 will come off your refund. Factor that in before returning.
• Use a Happy Returns Bar if one is nearby – no box or tape needed. It’s faster and easier.
• For international returns: always buy a trackable label and keep the receipt until your refund arrives.
• Swimwear: don’t peel off the hygiene seal unless you plan to keep it.
• Don’t combine items from different order numbers into one return – submit each order separately. It slows processing.
• If your exchange choice is out of stock, expect a refund and then reorder if you still want it. Consider emailing [email protected] if you need help.
• Save the tracking number and email confirmations until the refund shows in your account. They’re your proof if something goes sideways.

Final Thoughts

Edikted return policy is straightforward: you have 60 days, items must be in sellable condition, and there are small fees to know about – $4.90 for US returns and postage costs for international returns (with optional paid labels for Canada/UK). If you follow the steps above and save your tracking and emails, returns should be smooth. If something goes wrong, email [email protected] or use the contact form on their help center for help.

Ready to start your return or exchange? Click here to begin

Please Note: Return policies can change over time. While this article aims to provide accurate information based on the policy at the time of writing, it’s always a good idea to double-check the return policy on official Edikted website for the most up-to-date return policy details. For any specific questions or situations not covered here, the official website or contacting Edikted Customer Service directly is the best resource.