Edikted Return Policy [2025]: Simplified

Edikted is a trendy fashion brand known for bold, edgy styles that won’t break the bank. But what happens if that dress just doesn’t fit right or you changed your mind?

No worries – I’ve got you covered with everything you need to know about Edikted return policy. This guide will break it all down in plain, simple language so you can shop confidently.

Edikted Return Policy Overview

Here’s a quick glance at the most important return details:

How to Return Items to Edikted (USA)

Returning something from Edikted is pretty simple. You have two return options: via mail or at a Happy Returns Bar.

1. Start your return at https://edikted.happyreturns.com/
2. Enter your order number and zip code. The screenshot of the returns portal is shared below

3. Pick which item(s) from that order you want to return. Don’t mix different order numbers in one return – make a separate return for each order.
4. Choose how to return:
   • Happy Returns Bar – Fast, no packaging needed.
   • Ship it via post office – pack your items securely (original packaging helps!).
5. You’ll get either a QR code (for drop-off) or a shipping label by email.
6. If you use a Happy Returns Bar, no packaging is needed – the Returnista will pack for you.
7. If you mail it, pack securely (original packaging if you still have it). Save your receipt and tracking number.
8. Edikted will email confirmation when they receive and approve the return. After your refund is issued, allow 3 business days for it to show in your bank account.
9. Note: $4.90 will be deducted from all US returns.

For global / international shoppers

1. Start at https://web.global-e.com/Returns/Portal/mZk9 and enter your order number and email.
2. Choose which items to return and print the provided return note. Pack securely (original packaging if possible).
3. Go to your local post office and buy a return label (unless you’re in Canada or the UK and choose their prepaid label option for a fee). Make sure the return is trackable and save the receipt and tracking number.
4. Once approved, processing may take up to 10 business days before Edikted issues the refund. After the refund is issued, allow 3 more days for the money to appear in your account.

International prepaid label fees:

Canada – Prepaid label available for $7 CAD (you can choose this or buy your own postage).
UK – Prepaid label available for £5 (you can choose this or buy your own postage).

Special Rules and Exclusions

• Final Sale: Items marked as “Final Sale” or with similar wording can’t be returned or exchanged.
• Swimwear: Returnable only with hygiene seal still attached.
• Combined Orders: Don’t put items from different orders into one return package.
• Packaging: If returning by mail, try to use the original packaging. It helps keep the process smooth.
• Return Bars: No packaging needed at all for returns brought to a Return Bar location. The team will take care of it.

In-Store Returns & Exchanges

Edikted does offer in-store returns and exchanges, but the rules are a little different depending on whether you bought the item online or in a store.

General In-Store Return Rules

• Items must be unworn, unwashed, unaltered, and unused.
• They must be in sellable condition.
• You must bring a receipt.

If You Bought Online

• You can return online purchases in-store.
• The return window is 60 days from the purchase date.
• A store associate will process a refund to your original payment method.

If You Bought In-Store

• You can return your item to any Edikted retail store within 60 days.
• Important: In-store purchases cannot be returned online.

Exchanges in Store

• Both online and in-store purchases can be exchanged in-store within 60 days.
• Bring the item(s) you want to return.
• A team member will refund the original item and you can purchase the new item you want.

Exchanges

• US exchanges: Allowed within 60 days, only for a different size. They’re free, but limited to one exchange per order.
• International customers: Direct exchanges are not offered. You must return the original item and place a new order for the desired size.

If an exchange item is out of stock: Edikted cannot reserve items. If your chosen replacement is sold out, they will process a refund instead. You can also email [email protected] for help

Refunds

• Edikted emails you when your return is received and when your refund is issued.
• Timing: After refund is issued, allow 3 business days for funds to show in your account (US & Global – the policy uses 3 days after the refund is issued; note global returns may have up to 10 business days processing before refund issuance).
• Return fee: US returns have $4.90 deducted from the refund regardless of return method.
• Shipping charges: Shipping/delivery charges are not refunded.
• International postage: International customers pay their own return postage, except optional prepaid labels for Canada/UK (fees listed above).

Return Costs and Refund Details

• U.S. returns: $4.90 deducted from refund.
• U.S. exchanges: Free!
• International returns: You pay the return postage.
• Non-refundable charges: Shipping fees, discounts, and package protection are not refunded.

How to Contact Edikted for Help

If you need help, here’s how to reach them

1. Fill out the contact form on their website.
2. Email at [email protected].

Common Questions

Pro Tips for Hassle-Free Returns

Returns can be annoying. But here are some tricks from a shopper to make it painless:

• Keep the tags on until you’re sure. No tag = likely no refund.
• If you’re in the US, know that $4.90 will come off your refund. Factor that in before returning.
• Use a Happy Returns Bar if one is nearby – no box or tape needed. It’s faster and easier.
• For international returns: always buy a trackable label and keep the receipt until your refund arrives.
• Swimwear: don’t peel off the hygiene seal unless you plan to keep it.
• Don’t combine items from different order numbers into one return – submit each order separately. It slows processing.
• If your exchange choice is out of stock, expect a refund and then reorder if you still want it. Consider emailing [email protected] if you need help.
• Save the tracking number and email confirmations until the refund shows in your account. They’re your proof if something goes sideways.

Final Thoughts

Edikted return policy is straightforward: you have 60 days, items must be in sellable condition, and there are small fees to know about – $4.90 for US returns and postage costs for international returns (with optional paid labels for Canada/UK). If you follow the steps above and save your tracking and emails, returns should be smooth. If something goes wrong, email [email protected] or use the contact form on their help center for help.

Ready to start your return or exchange? Click here to begin

Please Note: Return policies can change over time. While this article aims to provide accurate information based on the policy at the time of writing, it’s always a good idea to double-check the return policy on official Edikted website for the most up-to-date return policy details. For any specific questions or situations not covered here, the official website or contacting Edikted Customer Service directly is the best resource.