Dollar Tree Return Policy: As easy as 1-2-3
When shopping at Dollar Tree, it’s important to know the return policy. Understanding the rules can help you if you need to return an item. Here, we’ll break down the Dollar Tree return policy in simple language.
In-Store Purchases
If you buy something at a Dollar Tree store and are not happy with it, you have a few options:
- With a Receipt:
- You can exchange the item for something else.
- You can get a refund in the same way you paid (like cash if you paid with cash).
- Without a Receipt:
- You can exchange the item, but the price will be based on the current scanned price, which might be lower than what you paid.
Note: You cannot return or exchange gift cards or prepaid financial cards.
Online Purchases
Things are a bit different if you buy something online at DollarTree.com:
- All Sales are Final:
- This means you cannot return items just because you don’t want them anymore.
- If There’s a Problem:
- If your order is incomplete (missing items) or items arrive damaged, Call 1-877-530-TREE (8733).
- The Customer Order Support Team will help solve the problem.
If you have any more questions about the returns, you can visit Dollar Tree return policy on their website.
FAQs
Summary
- In-Store Purchases: You can get an exchange or refund with a receipt, and only an exchange without one. Gift cards can’t be returned.
- Online Purchases: All sales are final, but call customer support if there’s an issue with your order.
Remember these tips next time you shop at Dollar Tree to make sure your returns and exchanges go smoothly!