Citi Trends Return Policy: A Simple Guide

citi trends return policy

Welcome to the world of Citi Trends! If you love fashion, home decor, or accessories at affordable prices, Citi Trends is your go-to store. With over 600+ locations across the United States, Citi Trends offers a wide variety of trendy and stylish items for the entire family.

Known for its vibrant stores and friendly shopping environment, Citi Trends is dedicated to bringing the latest styles and the best deals to its customers.

In this article, we’ll take a closer look at Citi Trends return policy, so you know exactly what to expect and how to handle returns with ease.

City Trends Return Policy: Overview

Here’s what you need to know:

  • Receipts are helpful: If you have your receipt, returning items is super easy.
  • No receipt? No problem: You can still return items without a receipt.
  • Time matters: Try to return items within 30 days of buying them.
  • Get store credit: Sometimes you might get store credit instead of a refund.
citi trends return policy

Returning Items with a Receipt

If you have a receipt, follow these steps to return your item:

  1. Time Limit: Return the item within 30 days.
  2. Condition: Make sure the item is in good condition.
  3. Bring the Receipt: Have your printed or digital receipt ready.
  4. Refund Options: Choose how you want your refund – back to your original payment method, as an exchange for another item, or as a gift card for store credit.

Returning Items without a Receipt

If you lost your receipt, don’t worry! You can still return your item:

  1. Citi Trends Tag: Make sure the item has the Citi Trends tag.
  2. Current Sale Price: You will get store credit for the item’s current sale price.
  3. Store Credit: This comes in the form of a gift card.

Important Things to Remember

  • Original Condition: Items should be in the same condition as when you bought them.
  • Tagging: Having the Citi Trends tag makes the process smoother.
  • Gift Cards: Sometimes refunds are given as store credit on a gift card.


Tips for a Smooth Return Experience

  1. Keep Your Receipts: This makes returns much easier.
  2. Check the Date: Always try to return items within 30 days.
  3. Keep Tags On: Make sure items have the Citi Trends tag.
  4. Ask Questions: If you’re not sure, ask the store staff for help.

Visit the page on Citi Trends website for more details on their return policy.

Citi Trends wants you to have a fun and hassle-free shopping experience. Understanding their return policy can help you shop with confidence, knowing that you can easily return items if needed. Happy shopping!

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