32 Degrees Return Policy: Simplified
Find out everything you need to know about 32 Degrees return policy. Our simple guide breaks down the process step-by-step. Click to read more!.
32 Degrees is a popular clothing brand known for affordable, functional apparel like activewear, outerwear, and basics for men and women.
If you’ve recently placed an order and need to return or exchange something, this guide breaks down 32 Degrees return policy into super simple steps—no jargon, no confusion.
Quick Look: 32 Degrees Return Policy Overview
| Policy Detail | What’s the Rule? |
|---|---|
| Return Window | 45 days from the ship date |
| Condition for Return | Unworn, unwashed, undamaged, tags attached |
| Return Fee | $5 deducted from your refund |
| Free Exchanges? | Yes—for same item in a different size or color |
| Final Sale Items | Not returnable or exchangeable |
| Swimwear Returns | Only accepted if hygienic liner is still attached |
| Underwear/Socks | Final sale—no returns or exchanges allowed |
| Return Method | Online via return portal (powered by Loop) |
| Refund Time | 5–14 business days after warehouse receives your return |
How Returns and Exchanges Work at 32 Degrees
All returns and exchanges are handled through 32 Degrees’ Returns & Exchanges Portal at 32degrees.loopreturns.com. You’ll need your order number and either your email or shipping ZIP code to get started.
What You Can Do Through the Portal
- Return an item for a refund.
- Exchange the same item for a different color or size.
- Print prepaid shipping labels.
Note: The $5 return fee only applies to refunds—not exchanges.
Step-by-Step: How to Start a Return or Exchange
If you’re ready to return or exchange an item, here’s how to do it without pulling your hair out:
- Visit the Return Portal on 32 degrees website.
- Enter your order number and the email or shipping zip code as shown in the screenshot below
- Select the item(s) you want to return or exchange.
- Choose a reason for return:
- Too small
- Too large
- Changed mind
- Not what I expected
- Decide if you want to:
- Return the item for a refund (minus $5), or
- Exchange it for a different size/color (free!).
- Follow the steps to print your shipping label and submit the return.
Pro Tip: If you’re exchanging multiple items, submit them in the same transaction. Otherwise, you won’t receive your full exchange order.
What Can’t Be Returned or Exchanged?
32 Degrees is pretty clear about what they won’t take back. Here’s the no-go list:
Final Sale Items
If it says “Final Sale” when you buy it, you’re stuck with it. No refunds, no exchanges.
Worn, Washed, or Damaged Items
Everything must be in brand-new condition, with tags still attached.
Underwear & Socks
These are always final sale. Choose your size carefully using their size chart.
Swimwear Without Liner
Only specific women’s swim styles are returnable—and only if the hygienic liner is still in place:
- Women’s Swim Skort
- High-Waist Bikini Bottom
- Ruched Plunge One Piece
- Square Neck One Piece
If you remove the liner and try to return it, you won’t get a refund and they won’t send it back to you either.
Steps for Returning Multiple Items
- Single Transaction: If you want to exchange multiple items from one order, submit all items in a single transaction.
- Separate Requests: If you are returning items from multiple orders, submit one return request per order and use the provided labels.
Refund Timeline
After your return arrives at the warehouse, it can take 5–14 business days for the refund to appear in your account. Be patient—it’s normal.
Just remember: shipping costs and extra promo codes won’t be refunded.
Special Cases: Damaged or Defective Items
If you receive something defective or damaged, do NOT use the return portal.
Instead, email the support team directly at 👉 info@32degrees.com.
They’ll help sort it out the right way.
Changed Your Mind About Returning Something?
If you haven’t dropped your return off at the post office yet, you can cancel the return.
Just email info@32degrees.com and they’ll take care of it.
How to Contact 32 Degrees for Help
Need to talk to a real person? You’ve got two options:
- Email: info@32degrees.com
- Chat: Click the chat bubble on the website
⏰ Available Monday–Friday, 9 AM to 5 PM EST
They’re pretty responsive, especially via email.
For any query regarding the returns and exchanges you may visit the returns page on 32 degrees website.
Common Questions
Pro Tips for Hassle-Free Returns (From a Seasoned Shopper)
After digging through the fine print, here are a few golden nuggets to keep your return process smooth:
- Double-check for “Final Sale” labels before buying. If it’s final sale, there’s no going back.
- Don’t remove tags until you’re 100% sure you’re keeping the item.
- Use the size chart, especially for socks and underwear—you can’t return them.
- Keep your packaging handy just in case you need to make a return.
- Be quick! Start your return as soon as possible—don’t let that 45-day clock run out.
Final Thoughts
Returning to 32 Degrees isn’t hard once you know what to expect. As long as your item is in good shape, not final sale, and within 45 days of shipment, the return or exchange should be a breeze.
Got more questions? Don’t hesitate to reach out to their support team—they’re surprisingly helpful.
Please Note: Return policies can change over time. While this article aims to provide accurate information based on the policy at the time of writing, it’s always a good idea to double-check the return policy on official 32 Degrees website for the most up-to-date return policy details. For any specific questions or situations not covered here, the official website or contacting 32 Degrees Customer Service directly is the best resource.
