32 Degrees Return Policy: Simplified

32 Degrees is a popular brand that sells comfortable clothing for all seasons. Sometimes, you might need to return or exchange something you bought.

For your returns or exchanges welcome to our detailed guide on the 32 Degrees return policy! Here, we will explain everything you need to know about returning or exchanging items bought from 32 Degrees.

Overview of 32 Degrees Return Policy

• Return Window: Items can be returned or exchanged within 45 days of the shipping date.
• Pre-Paid Shipping Label: Provided for returns.
• Return Shipping Fee: A $5 fee is deducted from your refund.
• No Fee for Exchanges: Exchanges for different sizes or colors of the same item do not incur the $5 fee.
• Item Condition: Items must be unworn, unwashed, undamaged, and have original tags.
• Non-Returnable Items: Final sale items, underwear, and socks cannot be returned or exchanged.
• Refund Processing Time: Refunds usually take 5-14 business days to process.

How to Start a Return or Exchange

Visit the Return Portal:

• Go to 32degrees.loopreturns.com.
• Enter your order number and the email or shipping zip code as shown in the screenshot below

• Click on “Start a Return.”

Choose Items:

• Select the items you want to return or exchange.
• Pick the reason for the return (e.g., too small, too large, changed mind).

Complete the Process:

• If returning, click “Return Item.”
• If exchanging, click “Exchange for new color or size” and choose the new color or size.
• Follow the prompts to complete your request.
• Print your pre-paid shipping label
• Follow the instructions to ship your return.

Important Things to Know

• Return Window: You have 45 days from the shipping date to return or exchange items.
• Return Fee: A $5 fee is deducted from your refund for return shipping. Exchanges for the same item (different size or color) do not have this fee.
• Non-Refundable: Shipping costs and additional promo codes are not refunded.
• Condition: Items must be unworn, unwashed, undamaged, and have original tags.
• Final Sale: Items marked as final sale cannot be returned or exchanged.
• Refund Time: Allow 5-14 business days for your refund to appear after the return is processed at the warehouse.

Non-Returnable Items

Some items cannot be returned or exchanged. These include:

• Final Sale Items: Marked as final sale at the time of purchase.
• Used Items: Items that have been worn, washed, or damaged.
• Underwear and Socks: Always considered final sale.

Steps for Returning Multiple Items

1. Single Transaction: If you want to exchange multiple items from one order, submit all items in a single transaction.
2. Separate Requests: If you are returning items from multiple orders, submit one return request per order and use the provided labels.

What to Do with Damaged or Defective Items

• Contact Directly: Do not use the return portal. Email info@32degrees.com for assistance.

Refund Processing Time

• Timeframe: Refunds typically take 5-7 business days to appear on your bank statement.
• Contact Bank: If the refund doesn’t appear after 7 days, contact your bank.

Canceling Returns or Exchanges

• Before Shipping: If you haven’t brought your return to the post office, you can cancel it by emailing info@32degrees.com.

Support and Contact Information

• Email: info@32degrees.com
• Chat: Available 5 days a week, 9 am to 5 pm EST, by clicking the chat bubble on the website.

For any query regarding the returns and exchanges you may visit the returns page on 32 degrees website.

FAQs

By following these guidelines, you can easily navigate the 32 Degrees return policy.

Happy shopping!