Gabe’s Return Policy: Simplified

Learn all about Gabe’s return policy with our simple guide. Find out how to return items, what’s eligible for return, and more!

gabe's return policy

Gabe’s is your go-to spot for big-name brands at serious discounts—up to 70% off department store prices. Whether you’re shopping for clothes, home goods, or pantry staples, the savings are real. But what happens if something doesn’t work out? Let’s walk through Gabe’s return policy in plain, simple language.

Overview of Gabe’s Return Policy

FeatureDetails
Return Window30 days from purchase (or from pickup date for layaway)
Proof of Purchase RequiredYes – original receipt or valid proof required
Return MethodIn-store only
Condition of ItemsMust be new, with tags and packaging; certain categories need liners
Free Returns?Yes – no return fees
Refund MethodOriginal payment method (or store credit for EBT Cash purchases)
Non-Returnable ItemsGift cards, food (incl. CBD), magazine subscriptions, “as-is” items, select seasonal products

How Gabe’s Return Policy Works

With a Receipt or Valid Proof of Purchase

This is the smoothest path. If you have your receipt—or a valid proof of purchase like an e-receipt or Gabe’s Rewards account—they’ll give you:

  • A full refund or exchange within 30 days
  • Refund in the original payment form, depending on how you paid:
Payment MethodRefund Type
Cash, check, or debit (with PIN)Refunded in cash
Credit cardRefunded to same credit card
Coupon usedRefund is for the discounted amount paid (coupon value not refunded)

No Receipt? No Return.

Gabe’s is strict about this: no returns without proof of purchase.

That means:

  • No exchange
  • No store credit
  • No refund

However, they can try to find your purchase if you used:

  • A physical or digital receipt
  • Your Gabe’s Unbelievable Rewards! account

Heads up: They might ask for a valid ID (driver’s license, state ID, or military ID), and they run all returns through a verification system that could approve or reject your return based on your history.

Item Condition Matters

Gabe’s only accepts returns on items that are:

  • New and unused
  • Have all original tags attached
  • In original packaging

Special rules for:

  • Swimwear and intimates: Must have original liners
  • Used or worn items? Not returnable.

Items You Can’t Return at All

Some things just can’t be returned, no matter what:

  • Gift cards
  • Food items (including CBD products)
  • Magazine subscriptions
  • Items sold “as-is”
  • Select seasonal items

If you’re unsure, just ask a store associate before you buy.

gabes return policy

EBT Cash Card Returns Work Differently

If you used an EBT Cash card, here’s what to know:

  • You won’t get a cash refund
  • Instead, you’ll get in-store credit
  • You must bring the original receipt or proof of purchase

Layaway Returns

For items purchased through layaway, the 30-day return window starts:

  • On the final payment date or
  • The pickup date—whichever applies

So keep your layaway receipts safe too!

How to Contact Gabe’s for Help

If you need help with a return or have questions, here are your options:

Call

1-800-458-6546

  • Monday to Friday: 8 AM – 5 PM EST
  • Saturday: 11 AM – 4 PM EST

Email

customer.service@gabes.net

Mail

Gabriel Brothers, Inc.
55 Scott Avenue
Morgantown, WV 26508

📝 Contact Form

Contact Form on Gabe’s Website. Screenshot of the form shared below

Gabe's online contact form

For any other information regarding returns, you may visit Gabe’s return policy page available on their website.

Common Questions

Summary

Gabe’s return policy is pretty simple—if you follow the rules. Keep your receipt, don’t remove tags unless you’re sure you’re keeping the item, and don’t expect store credit if you show up empty-handed. It’s all about keeping things fair for everyone, and honestly, it makes returns quicker when everyone plays by the same rules.

Now go shop those 70% off deals with confidence!


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