Todd Snyder Returns: Simplified
Todd Snyder Returns made simple! Find out how to return or exchange items with our easy-to-follow guide. Get your refund fast
Todd Snyder is known for stylish, high-quality menswear. But what happens if something doesn’t fit or meet your expectations? Luckily, Todd Snyder has a return and exchange policy designed to make things easy.
This guide will walk you through everything you need to know about returning or exchanging your purchase.
Todd Snyder Returns Policy Overview
| Policy Aspect | Details |
|---|---|
| Return Window | 30 days from the purchase date |
| Condition of Items | New, unused, with all tags attached |
| Final Sale Items | Non-returnable (Final Sale, Final Markdown, or Clearance) |
| Return Methods | Online or in-store |
| Refund Method | Original payment or store credit |
| Restocking Fee | $7 (waived for store credit or in-store returns) |
| Processing Time | Up to 10 business days |
| Credit Card Refund Time | Up to 5 business days after processing |
| Gift Returns | Allowed within 30 days (must be unworn, unwashed, with tags) |
| Exchanges | Only for a different size of the same style and color |
| International Returns | Customer pays for return shipping and duties/taxes are non-refundable |
How to Return Your Todd Snyder Order
You can return items in two ways:
1. Returning In-Store (Free)
- Find a Todd Snyder store near you.
- Bring your item(s) with the original order details.
- Store associates will process your return for free.
2. Returning by Mail ($7 Fee)
- Visit Todd Snyder’s Return Portal to initiate the return.
- Enter the Order Number and Shipping Zip Code or email as shown in the image below
- Follow the instructions and print a return label.
- Pack your item securely in its original packaging.
- Drop it off at the carrier specified on your return label.
- A $7 fee will be deducted from your refund unless you opt for store credit.
Exchanges
- Todd Snyder allows exchanges only for a different size of the same style and color.
- Use the exchange portal to initiate an exchange.
- Once your original item is in transit back to Todd Snyder, your replacement item will be sent out.
Refunds
- Refunds are processed within 10 business days after your return is received.
- Credit card refunds may take up to 5 business days to appear in your bank account.
- Store credit refunds cannot be changed or transferred once issued
Gift Returns
If you received a Todd Snyder item as a gift and need to return it:
- It must be unworn, unwashed, and have all original tags attached.
- Gifts can be returned for store credit within 30 days of purchase.
- If the item was marked Final Sale or Final Markdown, it cannot be returned.
- Start your gift return here.
Price Adjustments
Todd Snyder offers a one-time price adjustment on full-price items within 7 days of purchase (or the online shipping date). You must provide the original receipt. Items purchased on sale are not eligible for price adjustments.
Order Changes and Cancellations
Todd Snyder works quickly to ship your orders. This means you can’t change or cancel an order once it’s placed. However, you can return the item if it meets the return policy.
International Orders
- No Free Returns: If you live outside the US, you have to pay for the return shipping.
- Duties and Taxes: Any duties and taxes paid at checkout are non-refundable.
You may visit Todd Snyder’s website for any further details on Todd Snyder Return Policy.
How to Contact Todd Snyder
If you have questions about returns or need assistance, here’s how to reach Todd Snyder’s customer service:
| Contact Method | Details |
| Phone | 866-897-0333 |
| concierge@toddsnyder.com | |
| Chat | Available on Todd Snyder’s website |
| Operating Hours | Mon-Fri: 9 AM – 6 PM EST Sat-Sun: 9 AM – 5 PM EST (Email until 8 AM – 5 PM on weekends) |
FAQs
Final Thoughts
Todd Snyder makes returns and exchanges easy, as long as you follow their rules. If you need a different size, an exchange is your best bet. If you just want a refund, be aware of the $7 restocking fee unless you choose store credit or return in-store. Always check if an item is Final Sale before purchasing, as those items cannot be returned.
