Foot Locker Return Policy: As Easy as 1-2-3

Welcome to our article Today, we will discuss Foot Locker return policy. Whether you bought shoes, clothes, or accessories, knowing how to return or exchange items can be very helpful.

Let’s get into the details of Foot Locker return policy in a simple and easy-to-understand way.

Overview of Foot Locker Return Policy

Foot Locker allows you to return items within 45 days from the date of purchase. There are a few important things to remember:

• Items must be in new condition.
• Items should be in their original packaging.
• All tags and packaging must be included.

Starting a Return or Exchange

There are two main ways to return or exchange items at Foot Locker:

Return to a Store:

• You can take your item to any Foot Locker store for a refund or exchange.

Return by Mail: Here are the steps for returning by mail

• Use the ReadyReturns portal on the Foot Locker website to start your return.
• You can request a return or an exchange. Select the purchase option and follow the instructions as shown in the below screenshot

• Follow the instructions to print a return label.
• Pack the items securely in their original packaging.
• Include a copy of your receipt if you have it.
• Attach the return label to your package.
• Drop it off at the specified carrier.

Note:

• There is a $6.99 return shipping fee for non-FLX Rewards members when requesting a refund.
• FLX Rewards members get free returns.
• Exchanges are free if the exchange item is available.

Important Details

• Return Window: You have up to 45 days to return items.
• Condition: Items must be new and in the original box with all tags.
• Refund Method: Refunds will be credited to your original payment method.
• Processing Time: Returns take about 5-6 business days to reach Foot Locker and 3-5 business days to process.
• Defective Items: Defective items must be returned within 45 days and will be inspected.

Exchanges

• Free Exchanges: If the item is available, exchanges are free.
• Exchange Time: It takes about 2 weeks to process an exchange.
• Shipping: Exchanges are shipped via standard 3-5 business day shipping.
• Unavailable Items: If the exchange item is unavailable, you will receive a refund.

Restrictions

• No International Returns: Foot Locker does not accept returns from outside the US.
• No COD Returns: Cash on delivery returns are not accepted.
• Free Return Shipping: Only available within the contiguous United States.

Tracking Your Return

• Keep Tracking Number: Always keep your return tracking number and order number for reference.
• Check Status: You can check the status of your return or exchange online.

Foot Locker Contact Details

• Live Chat: Available 7 days a week from 8 AM to 11 PM (CST).
• Customer Care: Call 1-800-991-6815, available from 6 AM to 11:59 PM (CST).
• Virtual Assistant: Use the “Chat With Us!” button on the Foot Locker website for help.

If you have any more questions about the returns and exchanges, you can visit Foot Locker return policy on their website.

FAQs

Summary

Foot Locker return policy is designed to be customer-friendly, with options for in-store and mail returns, and free returns for FLX Rewards members.

Always remember to keep your items in new condition, include all packaging and tags, and keep your receipts and tracking numbers handy. If you have any questions, Foot Locker’s customer service is ready to help.

Happy shopping!