Evereve Return Policy: Simplified
Shopping is fun, but sometimes you need to return or exchange something. Whether it’s a clothing item that didn’t fit right or a gift that wasn’t quite your style, Evereve makes returns easy.
In this article, we’ll walk you through Evereve return policy step by step, so you know exactly what to do if you need to return or exchange something. We’ll also answer some common questions to help you understand the process better.
Evereve Return Policy Overview
Evereve’s return policy is straightforward and customer-friendly. Here’s a quick overview:
- Return Window: You can return items within 30 days of purchase or delivery.
- Condition: Items must be unworn, with original tags attached.
- Exclusions: Gift cards and intimate items (except bodysuits) are final sale and cannot be returned.
Returning Items In-Store
If you bought something at an Evereve store or online, you can return or exchange it at any Evereve location. Just make sure:
- The item is unworn and still has its original tags.
- You bring the item back within 30 days of purchase or delivery.
This is the quickest way to return or exchange something because you can do it right in the store, and you might even find something else you love while you’re there!
Returning Items by Mail
If you prefer to return an item by mail, Evereve makes it easy. Here’s how:
- Sign in to Your Account: If you have an account on evereve.com, sign in and view your orders. If you don’t have an account, you can look up your order using your email address or shipment tracking number as shown in the screenshot below
- Select Items for Return: Next to each item in your order, you’ll see how many days you have left to return it. Click on the link and follow the prompts to start the return process.
- Print the Return Label: After completing the online return steps, download and print your return label. If you’re returning items from multiple orders, include all return labels in the package.
- Return Shipping Fee: Evereve offers easy returns via USPS for a flat rate of $6.95. This fee will be deducted from your refund.
- Package and Ship: Pack the items you’re returning and attach the return label to the package. Then, drop it off at your nearest USPS location or schedule a free USPS pickup.
- Refund Process: Once Evereve receives your return, they’ll process your refund within 15-20 business days. The refund will go back to your original payment method.
Important Notes:
- If you paid with a prepaid Visa, Mastercard, Discover, Amex, or cash, you’ll receive an Evereve gift card instead of a refund to your card.
Exchanges
Evereve suggests returning the item you don’t want and placing a new order for the replacement. This is because popular styles can sell out quickly. However, if you prefer Evereve to handle the exchange:
- Complete the return process as described above.
- Note the exchange request on your packing slip.
Contact Us
If you have any questions or need assistance with your return, exchange, or any other inquiry, Evereve’s customer support team is ready to help. Here’s how you can reach them:
- Email: You can send an email to support@evereve.com for help with your orders or any other questions.
- Phone: Call Evereve at 1-877-290-6262. Their customer service hours are Monday through Friday, from 9:00 AM to 5:00 PM Central Standard Time (CST).
Feel free to reach out if you need any assistance—they’re there to make your shopping experience smooth and enjoyable.
If you have any more questions about the returns, you can visit Evereve return policy on their website.
FAQs
Summary
Evereve return policy is designed to make the process as simple and stress-free as possible. Whether you’re returning an item in-store or by mail, the steps are easy to follow. If you have any questions or run into issues, Evereve’s customer support is there to help.
By understanding these steps and knowing what to expect, you can shop at Evereve with confidence, knowing that returns and exchanges are hassle-free.