Albee Baby Return Policy: A Simple Guide

Hello! Today, we’re going to talk about Albee Baby return policy. Albee Baby is a store that sells baby products. Sometimes, you might buy something and then realize it’s not quite right. Maybe you bought the wrong size, or you got a gift that you don’t need.

No worries! Albee Baby has a return policy to help you return things you don’t want. Let’s break down the return policy step-by-step so you can easily understand what to do.

Albee Baby Return Policy Overview

• Return Timeframe: You have 60 days to return items. That means you need to send back the items within 60 days from when you got them.
• Condition of Items: Items must be new and unused. They should be in the original box with all the packing materials, manuals, and registration cards.
• Non-Returnable Items: Some items cannot be returned. These include:
  • Feeding accessories
  • Breast pumps
  • Bathing accessories
  • Lotions and powders
  • Diapering accessories
  • Diaper pails
  • Potty seats and wipes
  • Video/audio tapes
  • Mattresses, pillows, pillow & changing pad covers
  • Undergarments

Special Cases

• Furniture: If you return furniture, there’s a 30% restocking fee. This means Albee Baby will keep 30% of what you paid as a fee for taking the furniture back.
• Special Orders: Some items are special orders and can’t be returned. If something is a special order, it will say so on the product page.

Return Process

1. Customers must include their order number and a memo explaining the return reason. Returns should be sent to Albee Baby’s designated address.
2. Quality Check: All returns need to pass a quality check by Albee Baby’s quality control team. They need to make sure the item is in good condition before giving you a refund or exchange.

Return Shipping

• Shipping Costs: Albee Baby does not cover return shipping costs. Customers can request a prepaid shipping label, but the cost will be deducted from their refun
• Prepaid Shipping Label: You can ask Albee Baby for a prepaid shipping label. The cost of this label will be deducted from your refund. To request a prepaid label, email returns@albeebaby.com with your order number and the reason for your return. They will reply within 2 business days with the shipping cost.
• Using Your Own Shipping Method: If you use your own shipping method, it’s a good idea to use UPS, FedEx, or insured parcel post. Also, get a tracking number to keep track of your return.

Address for Returns

Send all returns to this address:

Albee Baby Carriage
5475 North Blackstock Rd
Building #2
Spartanburg, SC 29303

Contact Information

If you need help, you can contact Albee Baby:

• Phone: 877-692-5233 (Toll-Free) or 212-662-7337 (Local)
• Email: info@albeebaby.com
• Store Visit: 715 Amsterdam Ave, New York, NY 10025

Store Hours

• Monday: 10:30 am – 5:30 pm
• Tuesday: CLOSED
• Wednesday: 10:30 am – 5:30 pm
• Thursday: 10:30 am – 5:30 pm
• Friday: 10:30 am – 5:30 pm
• Saturday: 10:30 am – 5:30 pm
• Sunday: 10:30 am – 5:30 pm

If you have any more questions about the returns, you can visit Albee baby return policy on their website.

FAQs

Returning items to Albee Baby is simple if you follow their guidelines. Remember to keep your items new and unused, include all the necessary documentation, and be aware of the shipping costs.

If you have any questions, Albee Baby’s customer service is there to help.

Happy shopping and returning!