Edikted Return Policy: Simplified

Edikted is a fashion brand that values its customers by offering a straightforward and convenient return policy. Whether you’re dissatisfied with a purchase, need a different size, or changed your mind, this guide will walk you through everything about Edikted return policy. Let’s break it down step by step.

Edikted Return Policy Overview

What Can Be Returned?

To ensure a successful return, items must meet specific criteria:

• Condition of the Items:
  • The product must be unworn, unwashed, unaltered, or unused.
  • It should still be in sellable condition with the original tag attached.
• Swimwear:
  • Can only be returned if the hygiene seal is intact.

Return Time Frame

• You have 60 days from the purchase date to initiate a return.
• For international orders, returns must be submitted within 45 days.

How to Initiate a Return

The return process is simple and user-friendly. Here’s how it works:

1. Visit the Returns Portal:
   Go to Edikted Returns Portal.
2. Enter Order Details:
   Provide your order number and ZIP code as shown in the below screenshot

3. Select Items:
   Pick the items you want to return.
4. Choose a Return Option:
   • Drop off at a Happy Returns location.
   • Ship through the post office.
5. Receive a QR Code or Label:
   After submitting the return, you’ll get an email with a QR code or shipping label.
6. Package the Items:
   • If using the post office, pack the items securely (original packaging is preferred but not required).
   • For Happy Returns, no packaging is needed.
7. Drop Off the Return:
   • At a Happy Returns Bar, you’re done after drop-off.
   • For post office returns, allow up to 72 hours to receive a confirmation email.

Refund Policy

• Refunds are processed for the total price of the returned items after any discounts.
• For U.S. returns, $4.90 is deducted from the refund amount.
• Refunds are sent back to the original payment method.

Important Notes:

• Shipping charges, discounts, and package protection fees are non-refundable.
• Allow 3 days for refunds to be issued once approved.

How to Exchange Items

Exchanging items is quick and hassle-free.

1. Visit the Returns Portal:
   Go to Edikted Returns Portal.
2. Enter Order Details:
   Provide your order number and ZIP code.
3. Select Items and Sizes:
   Choose the items to return and specify the size or variation you’d like in exchange.
4. Choose a Return Option:
   • Drop off at a Happy Returns location.
   • Ship through the post office.
5. Receive Confirmation:
   Once your exchange request is processed, you’ll get an email confirmation.
6. Delivery of Exchange:
   Your exchange order will ship with standard shipping (up to 6 business days).

Costs for Returns and Exchanges

• Returns: $4.90 is deducted from your refund.
• Exchanges: Free of charge for U.S. customers (limited to one exchange per customer).

Store Returns

• Items bought online or in-store can be returned to any Edikted store within 60 days.
• In-store purchases cannot be returned online.
• Refunds for store returns are processed back to the original payment method.

Special Guidelines

• Do not combine orders:
  Each return should be created for its specific order number to avoid delays.
• Original packaging:
  If you no longer have the original packaging, you can still return items. Drop-offs at Happy Returns Bars are packed sustainably on-site.

If you have any more questions about the returns, you can visit the FAQ section of Edikted on their website.

FAQ’s

Conclusion

Edikted return policy is customer-friendly and ensures a smooth process for returns and exchanges. By following the guidelines above, you can handle your returns with confidence. Whether you’re dropping items off at a Happy Returns Bar or using the post office, Edikted makes it simple to get a refund or exchange.

For more details or assistance, visit Edikted Returns Portal or contact their support team.