Selfie Leslie Return Policy: Simplified

Welcome to our complete guide on Selfie Leslie’s return policy!

If you’ve recently bought something from Selfie Leslie and are wondering how to return it, you’re in the right place. This guide will explain everything in simple terms, so you know exactly what to do if you need to return an item.

Overview of Selfie Leslie Return Policy

Before going into the details, let’s start with a quick overview of Selfie Leslie return policy. This will give you a clear idea of what to expect if you need to return an item:

• Eligibility: Returns are only available for customers in the United States. Unfortunately, international orders are final sale and cannot be returned or exchanged.
• Return Window:
  • You must generate your return label within 14 days of receiving your order.
  • Items must be sent back within 30 days from the original purchase date.
  • Items returned after 30 days will not be accepted, and you’ll have to pay for postage to get the items back.
• Item Condition:
  • Items must be unworn, unwashed, unstained, and unperfumed.
  • All tags and hygienic liners must be intact for the return to be accepted.
• Non-Returnable Items:
  • Final sale items, including those with discounts of 40% or more, cannot be returned.
  • Bodysuits, jewelry, perfume, makeup, styling accessories, and undergarments are also non-returnable.
  • Items with prices ending in $XX.50, $XX.00, or those with a discount of 40% or more are also final sale and not eligible for returns.
• Return Options:
  • You can choose from store credit (no fee), exchange (no fee), or a refund (subject to a $9.75 fee).
• Processing Time: Once your return arrives at the warehouse, it will be processed within 2-3 weeks.

This overview should give you a good sense of the main points of the policy. For more detailed information, keep reading the return process.

Return Methods and Fees

You have three options for returning your items, each with its own rules:

• Store Credit (100% Free):
  • If you choose store credit, there is no return fee.
  • Store credit allows you to purchase another item at a later date.
  • Remember, store credit cannot be converted back into cash or a refund on your card.
• Exchange (100% Free):
  • If you want a different size, select the exchange option.
  • There’s no return fee if you choose to exchange your item.
• Refund ($9.75 Processing Fee):
  • If you prefer a refund to your original payment method, a $9.75 return fee will be deducted.
  • This fee applies per return request.

How to Make a Return

Making a return with Selfie Leslie is easy. Here’s how:

1. Go to the Return Portal: Visit Selfie Leslie’s Return Portal to start your return process. The screenshot of the returns portal is shared below.
2. Choose Your Return Option: Decide whether you want store credit, an exchange, or a refund.
3. Follow the Instructions: To start the return complete the return form by entering your Order Number and Zip/postal Code as shown in the screenshot below. After following the instructions You can print your return label.

4. Mail the Package: Send your package back using the return label within the 30-day period.

Processing Time for Returns

Once your return package arrives at Selfie Leslie’s warehouse, here’s what happens next:

• Processing Time:
  • It takes about 2-3 weeks to process your return after it arrives.
  • If you choose store credit or exchange, your request will be handled within the same time frame.
• Refunds:
  • Refunds will be issued after the return is processed, minus the $9.75 fee.
  • Please note that any original shipping and handling fees are non-refundable.

Important Things to Remember

Here are some additional points to keep in mind when returning items to Selfie Leslie:

• Responsibility:
  • The return is your responsibility until it arrives at the Selfie Leslie warehouse. Make sure to follow up to ensure your return is received within the grace period.
• Incorrect Returns:
  • If you return items that don’t meet the requirements, you won’t get a refund, and you’ll have to pay to get the items sent back to you.
  • Non-Selfie Leslie items sent in by mistake will be donated.

If you have any more questions about the returns, you can visit Selfie Leslie return policy on their website.

Contact Us

If you have any questions or need further assistance with your return, Selfie Leslie’s customer support is there to help! You can reach out to the Selfie Leslie customer support team in the following ways:

• Email: For any inquiries, you can email them at support@selfieleslie.com. They will respond within 24-48 hours during business days.
• Business Hours: Their support team is available Monday through Friday, from 9 AM to 5 PM PST (excluding holidays).
• Return Portal: Start your return process or check the status of your return anytime by visiting our Return Portal.

FAQs

Conclusion

Returning items to Selfie Leslie is simple as long as you follow the rules. Make sure you check the condition of your items, return them on time, and choose the return option that works best for you.

Whether you want store credit, an exchange, or a refund, Selfie Leslie has options to make the process easy.

If you have any more questions or need help, you can always reach out to Selfie Leslie’s customer support during business hours.