Wrangler Return Policy [2024]: Simplified

When you buy something from Wrangler, it’s important to know what to do if you need to return or exchange it. Wrangler has a clear return policy that helps you understand how to return or exchange your items if you’re not completely happy with your purchase.

This article will break down everything about the Wrangler return policy, so you know exactly what to do.

Wrangler Return Policy Overview

• Return Period: You can return items within 30 days of purchase.
• Exception: Orders placed before August 29, 2024, can be returned within 60 days.
• Item Condition: Items must be in original, unused condition with tags attached.
• Where to Return: Items bought from Wrangler.com cannot be returned at retail stores, and items bought at retail stores cannot be returned to Wrangler.com.
• Processing Fee: A $7.99 fee is deducted from your refund for US returns. Shipping charges are non-refundable.

How to Make a Return

Returning your item to Wrangler is easy if you follow these steps:

1. Sign Into Your Account: Go to Wrangler’s website and sign into your account as shown in the below screenshot

2. Order History: Once signed in, find the order with the item you want to return.
3. Start the Return: Click on the order and then click “Initiate Return.” Follow the instructions from there.
4. If You Don’t Have an Account: If you don’t have an account, you can still return items. Use the Order Lookup feature on the website by entering your order number, email address, and billing zip code. Then, click “Initiate Return” and follow the steps as shown in the screenshot below

5. Print and Attach the Return Label: Follow the instructions to print your return label. Attach the return label to your package.
6. Drop Off the Package: Take your package to the nearest drop-off location as instructed by Wrangler.
7. Refund Processing: Once Wrangler receives your returned item, they will process your refund, minus the $7.99 processing fee. Shipping costs are not refundable.

Exchanges

If you need to exchange an item with Wrangler, follow these simple steps:

• Size Exchange Only: You can only exchange items for a different size online. For color exchanges, you need to contact customer service.
• Sign In to Your Account: Go to Wrangler’s website, sign in, and find your order in the Order History section.
• Initiate Exchange: Click “Exchange Item” next to the item you want to exchange and follow the instructions.
• Item Condition: Ensure the item is in its original, unused condition with tags attached.
• Prepare and Send: Pack the item securely and return it as instructed.

If the item was purchased in a retail store, it cannot be exchanged online. Wrangler will send out the new size once they receive your return.

Customer Service Contact Information

If you have any questions or need help, you can contact Wrangler’s customer service:

• Phone: 1-888-784-8571 (Mon-Fri: 8am-8pm EST, Sat-Sun: 10am-6pm EST)
• Live Chat: Available on the Wrangler website.
• Email: Fill out the Contact form on their website.

If you have any more questions about the returns, you can visit the Wrangler return policy on their website.

FAQs

Summary

Wrangler return policy is designed to make returns and exchanges as simple as possible. By following the steps outlined in this guide, you can easily return or exchange items and ensure you get the Wrangler products that are just right for you.

Whether it’s getting a refund or swapping for a better size, Wrangler makes it easy to keep you satisfied with your purchase.

Remember to always keep items in their original condition and act within the return period. If you have any issues or questions, Wrangler’s customer service is ready to help.