Vuori Return Policy: As easy as 1-2-3
Vuori return policy made simple! Learn how to return items, get refunds, and handle gift returns with our complete guide.
Vuori is known for its premium activewear that blends performance with style. Whether you picked up a pair of joggers online or shopped in-store, Vuori’s “Investment in Happiness” return policy is designed to make returns as easy and worry-free as possible.
Here’s everything you need to know to return Vuori gear the right way—and avoid surprises along the way.
Vuori Return Policy Overview
| Return Window | 120 days from purchase, 90 days for purchases made by Amazon Pay |
| Condition Required | Must be in original condition |
| Return Shipping | Free when using Vuori’s return label |
| Where to Return | Online or to a US Vuori retail store |
| Final Sale Items | Not eligible for return, refund, or credit |
| Exchange Policy | No direct exchanges—place a new order |
| International Returns | Not supported for US purchases |
Vuori’s “Investment in Happiness” Promise
Vuori calls their return policy an “Investment in Happiness.” It’s their way of saying, “If you don’t love it, send it back.” Whether you bought online or in a Vuori retail store, you have 120 days to return the item for a refund to your original payment method.
That’s about four months—plenty of time to wear, wash, and decide if you want to keep it.
For purchases made using Amazon Pay, returns must be processed within 90 days to ensure the refund is issued to the original payment method.
What Can You Return?
- Full-price items bought from vuori.com or Vuori stores
- Sale items bought from the Sale section on the Vuori website or in Vuori retail stores
As long as it’s not a Final Sale item, and you’re within the 120-day window, you’re good.
How to Return Vuori Items (Step-by-Step)
Returning an Online Purchase
- Visit the Vuori Return Portal to start your return.
- You’ll need your order number and the email used to place the order as shown in the below screenshot
- Create a Prepaid Return Label: Vuori offers a pre-paid return label for free. If you don’t have a printer, you can opt for a QR code and visit your local USPS to print it.
- Pack It Right:
- Use the original recyclable plastic bag or box your order came in.
- Don’t use the paper packaging.
- The bag is resealable and ready to go.
- Drop It Off: Even though the label says UPS, returns begin their journey with USPS. You can:
- Drop it in your mailbox
- Visit your local post office
- Use the Label Within Time:
Once you generate the return label, you’ll have up to 90 days to use it, depending on your order date.
Multiple Orders?
Don’t combine items from different orders into one box. Each return needs its own label and package.
Returning Items to a Vuori Retail Store
You can return online or in-store purchases at any US Vuori retail store. Just bring:
- The item
- Your Order Number (PO) or the confirmation email
This is a great option if you want to skip shipping altogether and get your refund processed faster.
Final Sale Items: Know Before You Return
Not all items are eligible for return. Here’s what can’t be returned:
- Items marked Final Sale
- Purchases from a Warehouse Sale or Alternative Retail
If you send a Final Sale item back:
- Vuori won’t process it.
- They won’t return it unless you provide a return shipping label.
- They’re not responsible for these items.
So if something’s marked Final Sale, treat it like a forever home purchase—no take-backs.
Gift Returns
Got Vuori gear as a gift? You can return it for a Vuori Gift Card, as long as the original order can be found in their system.
How to Start a Gift Return
Send an email to support@vuori.com with:
- Purchaser’s name or shipping address
- Order number (PO)
- Style, size, and color of the item
If the gift was bought in-store, just bring it to any Vuori store.
Note: Vuori doesn’t support international gift returns for US purchases.
Refunds
Vuori is quick with refunds—but there are a few things to know:
- Online purchases: Refunds are processed within 2 business days of the return arriving.
- Gift card orders: Refunds go back to the original gift card used.
- Retail store purchases: Your statement might show an adjusted original charge instead of a refund credit.
(e.g., You spent $300, returned $100—the statement might show a $200 charge.) - Return shipping fees: Not refundable, but shipping is free for orders over $75.
- If your refund doesn’t show up within 10 business days, reach out to Vuori support.
Exchange Policy
Vuori doesn’t offer direct exchanges. But that doesn’t mean you’re stuck.
Here’s what you can do:
- Start a free return using the Return Portal
- Place a new order for the correct size/color
How to Contact Vuori for Help
Need help figuring out your return or refund? Here’s how to get in touch:
- Email: support@vuori.com
- Phone/Text: (844) 880-5355
- Live Chat:
- Hours: Mon–Fri, 8:00 AM–4:30 PM PST
- Type “Agent” in the chat to talk to a real person
Common Questions
Final Thoughts
Vuori’s return policy is one of the most generous out there—120 days to decide, free return shipping, and no fuss. Just keep your return items clean, your packaging ready, and check for those Final Sale tags.
If you’re ever unsure, drop them a message. They’re quick, helpful, and happy to keep you happy.
Happy shopping!
Please Note: Return policies can change over time. While this article aims to provide accurate information based on the policy at the time of writing, it’s always a good idea to double-check the return policy on official Vuori website for the most up-to-date return policy details. For any specific questions or situations not covered here, the official website or contacting Vuori Customer Service directly is the best resource.
