Value Village Return Policy: As easy as 1-2-3

value village return policy

Value Village, a popular thrift store chain, has a specific return policy that customers should be aware of before making a purchase.

This blog post will provide a detailed overview of Value Village return policy, helping you navigate the process and make informed shopping decisions.

  • Customers can return clothing and shoes within 14 days of purchase, as long as they have the original price tag(s) attached and the receipt.
  • The value of the exchange will be credited toward same-day purchases, meaning you can use the credit to buy something else in the store.
  • All other sales, including books, media items, bed and bath products, toys, furniture, jewelry, accessories, collectibles, housewares, sports equipment, electronics, lamps, luggage, tools, gardening items, seasonal items, and items tagged as “Other Large Items” (OLI), are final and cannot be returned or exchanged.
return policy value village

Return Process

To make a return or exchange at Value Village, follow these steps:

  1. Gather the item(s) you want to return, along with the original receipt and price tag(s).
  2. Visit the customer service desk at your local Value Village store within 14 days of the original purchase.
  3. Explain that you would like to make an exchange, and the staff will process the return and provide a credit that can be used towards a same-day purchase.

FAQs

By understanding return policy Value Village, you can shop with confidence and make the most of your thrifting experience.

Remember to keep your receipts and price tags, and be prepared to exchange any items that don’t fit properly.

Happy thrifting!


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