Selfie Leslie Return Policy: Simplified
Confused about Selfie Leslie return policy? Our detailed guide makes returns easy to understand. Discover your options for refunds and exchanges.
Welcome to our complete guide on Selfie Leslie’s return policy!
If you’ve recently bought something from Selfie Leslie and are wondering how to return it, you’re in the right place. This guide will explain everything in simple terms, so you know exactly what to do if you need to return an item.
Quick Overview of Selfie Leslie Return Policy
| Policy Type | Details |
|---|---|
| Return Window | Generate return label within 14 days, ship back by the 30th day from purchase date ( For US customers) |
| Eligible Items | Unworn, unwashed, unstained, unperfumed items with tags and liners attached |
| Final Sale Items | Bodysuits, jewelry, perfume, makeup, styling accessories, undergarments, items with prices ending in $XX.50, $XX.00 or items discounted 40% or more |
| Return Fee | $9.75 for refunds; FREE for store credit or exchanges |
| Refund Processing Time | 2-3 weeks after arrival at Selfie Leslie’s facility |
| Exchange Fee | Free (if the new size is available) |
| Store Credit | Free; cannot be converted to cash/card refund |
| International Orders | Final sale; no returns or exchanges allowed |
Return Requirements
Before sending an item back, make sure it meets these conditions:
- Start the return process within 14 days of receiving your order.
- Ship the item back within 30 days from the original purchase date.
- The item must be unworn, unwashed, unstained, and unperfumed.
- Tags and hygienic liners (if applicable) must be attached.
- Certain items cannot be returned, including:
- Bodysuits
- Jewelry
- Perfume
- Makeup
- Styling accessories
- Undergarments
- Discounted items ending in $XX.50, $XX.00, or with 40% off or more
If your return does not meet these conditions, it will not be accepted, and you will have to pay for return shipping to get it back.
Return Options and Fees
Selfie Leslie offers three return choices:
- Store Credit (100% Free):
- Choose store credit instead of a refund, and there’s no return fee.
- Store credit cannot be converted into a cash or card refund.
- Exchange (100% Free):
- You can swap your item for a different size.
- If the new size is available, you won’t pay any return fee.
- Refund ($9.75 Processing Fee):
- If you prefer a refund to your original payment method, a $9.75 return fee will be deducted.
- The fee applies per return request (RMA).
How to Make a Return
Making a return with Selfie Leslie is easy. Here’s how:
- Go to the Return Portal: Visit Selfie Leslie’s Return Portal to start your return process. The screenshot of the returns portal is shared below.
- Choose Your Return Option: Decide whether you want store credit, an exchange, or a refund.
- Follow the Instructions: To start the return complete the return form by entering your Order Number and Zip/postal Code as shown in the screenshot below. After following the instructions You can print your return label.
- Mail the Package: Send your package back using the return label within the 30-day period.
Processing Time for Returns
Once your return package arrives at Selfie Leslie’s warehouse, here’s what happens next:
- Processing Time:
- It takes about 2-3 weeks to process your return after it arrives.
- If you choose store credit or exchange, your request will be handled within the same time frame.
- Refunds:
- Refunds will be issued after the return is processed, minus the $9.75 fee.
- Please note that any original shipping and handling fees are non-refundable.
Important Things to Remember
- Original shipping fees are non-refundable.
- Returns remain your responsibility until they arrive at Selfie Leslie’s facility.
- Non-Selfie Leslie items sent by mistake will be donated and not returned.
- If your return does not qualify, you will have to pay for return postage.
- Selfie Leslie reserves the right to refuse returns from customers with excessive return histories.
If you have any more questions about the returns, you can visit Selfie Leslie return policy on their website.
International Orders
If you live outside the U.S., keep in mind:
- All international orders are FINAL SALE.
- No returns or exchanges are allowed.
Contact Us
If you have any questions or need further assistance with your return, Selfie Leslie’s customer support is there to help! You can reach out to the Selfie Leslie customer support team in the following ways:
- Email: For any inquiries, you can email them at support@selfieleslie.com. They will respond within 24-48 hours during business days.
- Business Hours: Their support team is available Monday through Friday, from 9 AM to 5 PM PST (excluding holidays).
- Return Portal: Start your return process or check the status of your return anytime by visiting our Return Portal.
FAQs
Final Thoughts
Selfie Leslie’s return policy is simple and easy to follow, but you need to act quickly. Remember:
- Start your return within 14 days.
- Ship it back by the 30th day.
- Choose store credit or exchange to avoid fees.
- Check the return conditions before sending anything back.
If you follow these rules, your return process will be smooth and hassle-free!
