Mizzen+Main Return Policy: The Simple Guide for Hassle-Free Returns

If you’re shopping for sharp, comfortable clothes, you might have come across Mizzen+Main. They’re known for their performance dress shirts and modern menswear. But what if your order isn’t quite right? Don’t worry—I’ve broken down the Mizzen+Main return policy so you know exactly what to expect.

Mizzen+Main Return Policy Overview

Here’s a quick table with the most important details:

How the Mizzen and Main Returns Work

Return Windows

• You have 30 days from your purchase date to return items for a refund to your original payment method.
• If you miss the 30-day window, you still have up to 45 days to return for store credit or exchange for another item.
• “Last Chance” markdown items? You can only exchange them or get store credit—no refunds.

What Can Be Returned

• Items must be unwashed and unworn to be eligible for any kind of return, credit, or exchange.
• Gift cards are not returnable.
• Special collections (like Collegiate items) follow the standard return policy, but check for any extra shipping time due to embroider.

Refunds and Fees

• If you want a refund to your original payment, a $5 restocking fee is deducted to cover processing costs.
• If you choose store credit or exchange, no restocking fee applies.

Where and How to Return

In-Store Returns

• Bring your item and packing slip to any Mizzen+Main branded store in the US.
• No packing slip? No problem—just give your name and email to the store associate.
• Note: In-person returns are not available for gifts. Gift returns must be processed online.

Online Returns and Exchanges

• Go to the returns page on mizzenandmain.com to start your return or exchange.
• Enter the order Number and Shipping Zip Code or Email address. The screenshot of the same shared below

• Follow the further instructions to select the item(s) you want to return or exchange.
• Print the provided return label and ship each return in its own box .
• Wait for your return to be received and processed—refunds and credits are issued after the package is delivered.

For Gift returns

• If you received a gift you’d like to return, go online on return a gift page
• Follow the “returning or exchanging a gift?” instructions by entering the order details and Email Id or Zip code.
• In-store returns are not available for gifts.

International Returns

• International shoppers can return items for a refund (no exchanges).
• You’ll need to cover the shipping cost to return your items.
• Original shipping fees, customs duties, and taxes are not refundable.

Damaged or Defective Items

• If your order arrives damaged or defective, email info@mizzenandmain.com right away.
• They’ll arrange a replacement as quickly as possible.

How to Contact Mizzen and Main for Help

If you need help with your return (or anything else), here’s how to reach them:

• Text: +1-877-958-9626. Texting opts you in for future messages; reply STOP to opt out.
• Call: +1-877-958-9626 (Monday–Friday, 9am–5pm CT).
• Email: info@mizzenandmain.com.
• Chat: Use the live chat feature on their website during business hours.

Common Questions

Pro Tips for Hassle-Free Returns

Here are a few expert tips (with a dash of humor) to make your Mizzen and Main returns even smoother:

• Don’t wash or wear your items until you’re sure you want to keep them. “Just trying on” is fine—“wearing to dinner” is not.
• Keep your packing slip handy. It’s your golden ticket for in-store returns.
• If you’re returning more than one order, don’t get creative and combine boxes. Each return needs its own box and label, or you’ll be waiting longer for your refund.
• For gifts, always use the online return portal—don’t try to return them in-store.
• If you’re on the fence about keeping something, remember: you have up to 45 days for store credit or exchange, so don’t rush your decision.

Final Thoughts

Mizzen+Main (or mizzen and main) makes returns pretty straightforward, whether you shop online or in-store. Their return window is generous, and the process is designed to be easy for shoppers—just remember the $5 restocking fee for refunds, and that “Last Chance” items are a bit different.

If you have any issues, their customer service team is easy to reach and ready to help. I always recommend reading the return policy before you buy, but with Mizzen and Main, you can shop with confidence knowing you have options if something doesn’t work out.

Happy shopping—and even happier returning (if you need to)!

Please Note: Return policies can change over time. While this article aims to provide accurate information based on the policy at the time of writing, it’s always a good idea to double-check the return policy on official Mizzen+Main website for the most up-to-date return policy details. For any specific questions or situations not covered here, the official website or contacting Mizzen+Main Customer Service directly is the best resource.