Beginning Boutique Return Policy: Simplified

beginning boutique return policy

Beginning Boutique wants to make sure you are happy with your purchase. If you need to return something, they have a simple process for you to follow. This guide will explain step-by-step Beginning Boutique Return Policy and provide important details about refunds, exchanges, and more.

Beginning Boutique Return Policy Overview

Beginning Boutique aims to ensure you’re satisfied with your purchase. If you need to return an item, here’s a quick overview of their return policy:

  • Refunds: Available for items returned within 14 days of delivery. A $13.99 fee applies for the return postage label.
  • Exchanges: Must be processed within 30 days of delivery. A $9.99 fee applies for the return postage label and exchange postage.
  • Store Credits: Offered for items returned within 30 days of delivery. A $9.99 fee applies for the return postage label.
  • Faulty or Incorrect Items: Contact customer service immediately for resolution.
  • Non-Returnable Items: Includes beauty tools, piercing jewelry, socks, hosiery, intimates, and certain sale items.

For a smooth return process, ensure items are in their original condition, unworn, unwashed, and with tags attached

How to Return an Item

Returning an item to Beginning Boutique involves a few easy steps. Here’s how you can do it:

Book Your Return:

  • Go to the returns page and fill in your Order number and Zip Code or email ID as shown in the below screenshot.
Beginning Boutique returns page
  • Follow the steps to book your return.

Receive Your Postage Label:

  • After booking, you’ll get a postage label sent to your email.
  • You can also download it from the returns page.

Print and Attach the Label:

  • Print the label and place it on your parcel.
  • Drop off your parcel at the nearest USPS office.

Return Timeframes

  • For Refunds: Items Must be received back at the warehouse within 14 days (10 business days) of your delivery date.
  • For Store Credits & Exchanges: Must be received within 30 days of your delivery date.

Processing Time

  • Returns are processed within 1-2 business days of receiving the return.
  • During busy times, it might take up to 5 business days.

Faulty or Incorrect Items

If you receive an item that is faulty or not what you ordered, contact them as soon as possible at info@beginningboutique.com.au. Provide details and photos to resolve the issue quickly.

Refunds

Refunds are available for eligible purchases. Here’s what you need to know:

  • Eligibility: Orders must be received back within 14 days of your delivery date.
  • Fee: A $13.99 fee is deducted for the return postage label provided.
  • Method: Refunds are processed back to the original payment method.
  • Multiple Payment Methods: If you used more than one payment method, the refund will be divided accordingly.
  • Processing Time: Allow up to 10 business days for the refund to appear in your account.

Exchanges

You can exchange an item if it meets certain conditions:

  • Timeframe: Exchanges must be received back within 30 days from the delivery date.
  • Fee: A $9.99 fee is charged for the return postage label and exchange postage.
  • Processing: Exchanges are processed once your return is marked “in transit” by the postal carrier.
  • Instant Exchanges: These are shipped immediately, but you’ll be charged if your return is not posted back within 14 days.

Important Notes

  • One Exchange Only: You cannot return an exchanged item for another exchange.
  • Discount Codes: Cannot be applied within the return portal.
  • Bonus Credits: Non-refundable and only redeemable when using the shop now function.
  • Unavailable Items: If the exchange item is unavailable, instructions will be sent via email.

Store Credits & Gift Cards

If you prefer store credits or gift cards, here’s what you need to know:

  • Store Credits: Offered on original orders received back within 30 days from the delivery date.
  • Fee: A $9.99 fee is charged for the return postage label.
  • Gift Cards: Valid for 3 years (36 months) and non-refundable.
beginning boutique returns policy

Important Information

Here are some additional important details:

  • Contact Customer Care: Before shipping your return, if you wish to make any changes for quicker processing.
  • Non-Refundable Fees: Any shipping fees paid are non-refundable.
  • Original Condition: All returned items must be in original condition – unworn, unwashed, with all tags still attached, and shoes in their original box.
  • Sale Items: Can be returned, but Final Sale items in the Outlet Sale cannot be exchanged or returned unless faulty.
  • Hygiene Reasons: Certain items like beauty tools, piercing jewelry, socks, hosiery, and intimates cannot be returned due to change of mind, sizing, or fit unless faulty or misrepresented.
  • Swimwear: Must have their hygiene seal intact.

Rejected Returns

If your return doesn’t meet the requirements:

  • Contact: They will contact you immediately with more details.
  • Options: You can pay for the goods to be returned to you or for the goods to be destroyed.
  • No Response: If no response is received within 10 days, the goods will be donated to a fabric recycling facility.

Contact Information

For any questions or assistance, you can contact Beginning Boutique:

If you have any more questions about the returns, you can visit Beginning Boutique returns policy on their website.

FAQs

Summary

This guide covers all the essential details about the Beginning Boutique return policy. If you follow these steps, returning an item should be easy and hassle-free.

Happy shopping!

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