Beginning Boutique Return Policy: Simplified
Unsure about Beginning Boutique return policy? Our comprehensive guide breaks it down into simple steps. Read now for a smooth return process!
Beginning Boutique is an Australian fashion brand that ships globally, including to the USA. If you’re shopping from the States and something doesn’t work out, here’s a clear, easy guide to help you understand their return policy. Whether you’re eyeing a refund, store credit, or an exchange, I’ve broken down the essentials so you know exactly what to expect.
Beginning Boutique Return Policy Overview
| Feature | Details |
|---|---|
| Refund Window | 14 days from delivery (10 business days) |
| Store Credit / Exchange Window | 30 days from delivery |
| Return Shipping Cost | $13.99 for refunds $9.99 for store credits or exchanges |
| Condition for Returns | Items must be unworn, unwashed, with tags attached |
| Final Sale Items | Not eligible for return unless faulty |
| Non-returnable Items | Lingerie, socks, beauty products, earrings, worn swimwear |
| Return Method | USPS drop-off using prepaid label provided |
| Refund Method | Original payment method |
| Processing Time | 1–5 business days after arrival at warehouse |
How to Return an Item
Step-by-Step Guide
- Start Your Return Online
Go to Beginning Boutique’s return portal and book your return. - Order Details
Fill in the Order number and Zip Code or email ID as shown in the below screenshot.
- Get Your Prepaid Label
After submitting your return, you’ll receive a postage label via email or on the returns page. - Print and Attach the Label
Stick the label on your parcel. - Drop It Off at USPS
Head to your nearest USPS location and drop it off.
Refunds
If you’re after a refund, keep the timing in mind. You only have 14 days from when your order was delivered.
Important Refund Details
- Fee: A $13.99 fee is deducted for using their return shipping label.
- Time Limit: They must receive your return within 14 days (that’s 10 business days) of delivery.
- Original Payment: Your refund goes back to the original payment method(s) used.
- Processing Time: Allow up to 10 business days for the refund to reflect on your end.
If you used multiple payment types—like part PayPal and part store credit—the refund will be split accordingly.
Exchanges
Want a different size or color? Exchanges are allowed if they receive your return within 30 days of delivery.
Key Exchange Rules
- Fee: You’ll pay $9.99 for return label and postage for the exchange item.
- One-Time Only: You can’t return an exchange item for another exchange.
- How to Do It: Choose your exchange when booking your return in the portal.
- Shipping: Exchanges ship once USPS marks your original return as “in transit.”
- Instant Exchanges: These ship out immediately—but if you don’t send your return back within 14 days, you’ll be charged for the new item.
Discount codes can’t be applied inside the return portal. And bonus credits can only be used using the “Shop Now” option—not redeemable for refunds.
Store Credits & Gift Cards
Don’t need a refund? Store credit is a great fallback.
What to Know:
- Window: Returns must arrive within 30 days of your delivery date.
- Fee: Same as exchanges—$9.99 is deducted for the return label.
- Gift Cards:
- Valid for 5 years
- Non-refundable
- Can’t be extended beyond their expiration date
Important Return Conditions to Know
Before you send anything back, double-check that your return meets all of Beginning Boutique’s rules. Here are some key points to keep in mind:
- Contact First if You Need Changes:
Want to tweak your return request after submitting it? Contact their Customer Care team before you ship to speed things up. - No Refund on Shipping Costs:
Any original shipping fees you paid are non-refundable, even if you return everything. - Items Must Be in Original Condition:
All returns must be unworn, unwashed, with tags attached. If you’re returning shoes, they need to be sent back in their original box. - Sale vs. Final Sale:
Most sale items can be returned, but anything marked “Final Sale” in the Outlet Sale section can’t be returned or exchanged, unless it’s faulty. - Hygiene-Based Restrictions:
For health and hygiene reasons, you can’t return the following unless they’re faulty or misrepresented:- Beauty tools and products
- Piercing jewelry (like earrings)
- Socks and hosiery
- Intimates and lingerie
- Swimwear Must Be Untouched:
All swimwear must have its hygiene seal intact. If the seal has been removed, the item is not eligible for return.
Tip: If you’re unsure whether something is returnable, check the product description—it usually states if the item is final sale or non-returnable.
Rejected Returns: What Happens?
Beginning Boutique takes quality control seriously. If your return fails inspection, here’s what can happen:
- They’ll email you to explain why it was rejected.
- You’ll be offered:
- To pay for return shipping back to you.
- Or have the goods destroyed.
If you don’t respond within 10 days, they’ll donate the item to a fabric recycling facility.
Faulty or Wrong Items
If your order arrives damaged, faulty, or incorrect, don’t worry—they’ll fix it.
Here’s What to Do:
- Email info@beginningboutique.com.au right away.
- Include photos and detailed information.
Depending on the issue:
- You can choose between a refund, store credit, or replacement.
- For minor faults, they may offer repair reimbursement to reduce environmental waste.
They follow ACCC Consumer Rights, so you’re protected.
How to Contact Them for Help
Need assistance? Here’s how to get in touch:
- Phone: +1 760-456-8587
- Email: info@beginningboutique.com.au
- Contact Form: Submit a request
Customer Care Hours:
Sunday 12pm PST – Friday 3pm PST
(They’re open 24 hours during these days, excluding public holidays.)
Pro Tips for Hassle-Free Returns
Let’s face it—returns can be annoying. But I’ve got your back. Here are some tips to make things smoother:
- Mark Your Calendar: You only get 14 days for refunds. Don’t wait.
- Don’t Remove Tags or Hygiene Seals: You can’t return used swimwear or worn items.
- Use USPS Only: That’s their approved drop-off method in the U.S.
- Take Photos of Your Return Package: Just in case anything goes wrong.
- Combine Returns If You Can: To save on the return shipping fee when making multiple returns.
Common Questions
Final Thoughts
Beginning Boutique offers a fair and clear return policy—but you have to stick to the timeframes and conditions. As long as you follow the steps, keep items in original condition, and act quickly, you’ll be fine.
And if you’re unsure about anything, just reach out to their customer care team—they’re super responsive and helpful.
Happy shopping (and returning, if needed)!
Please Note: Return policies can change over time. While this article aims to provide accurate information based on the policy at the time of writing, it’s always a good idea to double-check the return policy on official Beginning Boutique website for the most up-to-date return policy details. For any specific questions or situations not covered here, the official website or contacting Beginning Boutique Customer Service directly is the best resource.
