Bealls Return Policy: A simple guide for easy returns
Need to return something to Bealls? Our easy-to-understand guide covers all you need to know about Bealls return policy.

Bealls is a popular retail chain offering a wide variety of affordable fashion, home décor, and accessories through its stores and websites like bealls.com and homecentric.com. If you’ve shopped at Bealls recently and need to make a return, this guide walks you through the entire process of Bealls Return Policy, step by step.
Bealls Return Policy Overview
Here’s a quick summary of their return policy:
Feature | Details |
---|---|
Return Window | 60 days from date of purchase |
Condition of Items | Must be unused, unwashed, unworn, in original packaging, with price tags |
Return Method | In-store or by mail |
Receipt Required? | Not always (see below) |
Return Shipping Costs (Mail) | Paid by customer; no prepaid labels |
Online Order Exchanges | Not available (must return and reorder) |
Refund for Crypto Purchases | In-store credit only |
Gift Returns | With gift receipt: in-store credit; Without: current selling price credit |
Returns Without Receipt | Allowed with photo ID; refunded as merchandise credit at current price |
Damaged or Wrong Items? | Contact Guest Services before returning |
In-Store Returns and Exchanges
Returning items to a Bealls or Home Centric store is fairly simple. You’ll get a full refund to your original payment method if you return within 60 days and bring your receipt. If you used a debit card with a PIN, you can even choose cash back.
Forgot your receipt? No problem. You’ll need to show a valid photo ID (like a driver’s license, passport, or military ID). Bealls will issue you an in-store credit for the item’s current selling price.
Here are a few conditions to keep in mind:
- Items must be in original condition — unused, unwashed, and unworn.
- Tags and original packaging must still be attached.
- You can return items from Bealls or Home Centric to either of those stores.
- Purchases from Bealls Florida or Reel Legends must be returned to the same store chain. No cross-brand returns are allowed.
Can I exchange something in-store?
Yes! If you bring the item and receipt, you can swap it for the same item or get the value applied toward a new purchase.

Mail Returns for In-Store Purchases
If you can’t make it back to the store, Bealls will accept your return by mail. Here’s what you’ll need to do:
What to include:
- A full copy of your receipt
- Your first and last name
- Your mailing address
Important notes:
- Items must still be in original condition with tags attached.
- You’ll pay for shipping — Bealls doesn’t provide return labels.
- Your refund will be sent as a corporate-issued check to the address you provide, 10–14 days after processing.
- Returns are processed within 14 business days of receiving your package.
Mail to:
Bealls Return Center
1806 38th Ave East
Bradenton, FL 34208-4708
Online Order Returns
If you bought from bealls.com, BeallsFlorida.com, or homecentric.com, you can return items within 60 days of receiving your order.
Key things to remember:
- Shipping fees are non-refundable.
- Bealls does not offer exchanges for online orders. You’ll need to return your item and place a new order if you want something else.
If your item was damaged, defective, or incorrect, don’t ship it back right away. Here’s what to do instead:
- Contact Guest Services:
- Live Chat: help.bealls.com
- Email: GuestServices@bealls.com
- Phone: 800-683-8655
(Mon–Sat: 9am–6pm, Sun: 10am–5pm EST)
- Provide your order number and the item SKU (found on the packing slip or confirmation email).
- Bealls may request a photo of the item or packaging to help resolve the issue.
Once approved, they’ll tell you how to proceed. Don’t pay for return shipping unless they instruct you to.
Mail Returns for Online Orders
If you’re returning an online order by mail:
What to do:
- Circle the item number(s) on your packing slip.
- Make sure items are unused and still have tags and original packaging.
- Use a trackable shipping method and consider adding insurance.
Mail to:
bealls.com Returns Center
1806 38th Avenue East
Bradenton, FL 34208-4708
Refunds:
- You’ll be refunded to your original payment method, minus shipping.
- Bealls will notify you via email once they receive your return.
- Allow up to 14 business days for the return to be processed.
- It may take a full billing cycle to see the refund on your credit card statement.
Returning a Gift Purchased Online?
The original purchaser will receive the refund unless you include clear instructions to issue an e-gift card to your email instead. You’ll also need to provide your email address.
How to Contact Bealls for Help
Need help with your return? Bealls has multiple support options:
- Live Chat: help.bealls.com
- Email: GuestServices@bealls.com or GuestServices@beallsflorida.com
- Phone (Bealls): 800-683-8655
- Phone (Bealls Florida): 800-569-9038
(Hours: Mon–Sat 9am–6pm, Sun 10am–5pm EST)
If you’re unsure whether you’re dealing with Bealls or Bealls Florida, double-check your receipt or packing slip.
Common Questions
Pro Tips for Hassle-Free Returns
Here are a few tips to help you make smooth, stress-free returns:
- Don’t remove tags until you’re sure! You can’t return items without them.
- Snap a photo of your receipt the moment you buy something. Lost it? You’ve got backup.
- Don’t send anything back until you talk to Guest Services if the item is damaged. They’ll guide you through the next steps.
- Use a trackable method when mailing a return. If it gets lost, at least you’ll have proof.
- Returning a gift? Make sure you include your email and a note requesting an e-gift card, or the original buyer will get the refund.
Summary
Returning to Bealls is simple when you follow the right steps. Whether you shopped in-store or online, knowing these details can save you time, stress, and unnecessary costs. Keep your receipts, follow the return windows, and don’t be afraid to reach out to Guest Services if you get stuck.
Please Note: Return policies can change over time. While this article aims to provide accurate information based on the policy at the time of writing, it’s always a good idea to double-check the return policy on official Bealls website for the most up-to-date return policy details. For any specific questions or situations not covered here, the official website or contacting Bealls Customer Service directly is the best resource.
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