Bealls Return Policy: A simple guide for easy returns
Understanding a store’s return policy is crucial for a smooth shopping experience. Bealls, a popular retail chain, has a clear and straightforward return policy that helps customers return or exchange items with ease.
This guide will walk you through everything you need to know about Bealls return policy, including in-store returns, mail returns, online order returns, and more. We will use simple language to ensure everyone can follow along easily.
Bealls Return Policy Overview
- Return Period: You have 60 days to return items with a receipt.
- Receipt Requirements:
- With Receipt: Refund to the original payment method.
- Without Receipt: Photo ID required; refund as in-store merchandise credit at the current selling price.
- Item Condition: Items must be unused, unwashed, unworn, and in original packaging with price tags attached.
Returns & Exchanges for Items Purchased In Store
- Returns with Receipt: If you have your receipt and return the item within 60 days, you’ll get a refund in the original form of payment.
- Returns without Receipt: If you don’t have your receipt, you need a photo ID (like a driver’s license, passport, or military ID). You’ll get an in-store merchandise credit for the current selling price of the item.
- Condition of Items: Items must be in their original condition and packaging. This means they should be unused, unwashed, and unworn with original price tags attached.
Special Cases
- Debit Card Returns: If you used a debit card with a PIN, you can choose to get cash back.
- Crypto Purchases: Returns for items bought with cryptocurrency will be refunded as in-store credit, whether you have a receipt or not.
- Gift Returns: Gifts returned with a gift receipt will get store credit. Without a receipt, the credit will be for the current selling price.
Note
- Bealls and Home Centric: Items purchased at Bealls or Home Centric can be returned to either store.
- Bealls Florida and Reel Legends: Items purchased at Bealls Florida or Reel Legends can be returned to either store.
Rewards
- For more information on how returns affect rewards, visit help.bealls.com/Rewards.
Returns by Mail for In-Store Purchases
If you can’t return an item in-store, you can mail it back. Here’s how:
Steps for Mail Returns
- Include Receipt: Make sure to include a full copy of your purchase receipt.
- Provide Information: Include your first and last name and mailing address.
- Item Condition: Items must be in their original condition and packaging (unused, unwashed, and unworn) with original price tags.
- Shipping Fees: Customers are responsible for all return shipping and handling fees.
- Processing Time: Allow 14 business days for your return to be processed.
- Refund Method: Refunds will be issued by a corporate check mailed to the address you provided within 10-14 days after processing.
Mailing Address
- Mail returns to:
Bealls Return Center
1806 38th Ave East
Bradenton, FL 34208-4708
Online Returns
You can return items purchased from Bealls’ website within 60 days of receiving your order. Here’s what you need to know:
- Refunds: Shipping and handling charges are non-refundable.
- Exchanges: Bealls does not offer an exchange program for online orders. You need to return the item and place a new order.
- Damaged or Incorrect Items: If you received a damaged, defective, or incorrect item, contact Guest Services through Live Chat, email (GuestServices@bealls.com), or call 800-569-9038.
Steps for Returning the Item
- Return Address: Mail returns to Bealls.com Returns Center, 1806 38th Ave East, Bradenton, FL 34208-4708.
- Circle Items: Circle the item numbers on the packing slip of the items you are returning.
- Item Condition: Items must be in their original condition and packaging (unused, unwashed, and unworn) with original price tags.
- Shipping Method: Use a trackable shipping method and insure your package.
Contact Information
- Live Chat: Available at help.bealls.com.
- Email: GuestServices@bealls.com
- Phone: 800-569-9038
(Monday-Saturday 9am-6pm and Sunday 10am-5pm EST)
If you have any more questions about the returns, you can visit Bealls return policy on their website.
Refund Process
- Processing Time: Refunds will be issued to your original form of payment within 14 business days of receiving your return.
- Notification: You will receive an email when Bealls has received your return and credited your account.
- Credit Card Purchases: It may take a full billing cycle for the credit to appear on your statement.
- Gift Returns: If returning a gift, the original purchaser will get a credit on their credit card unless otherwise instructed to issue an e-gift card to the recipient’s email.
FAQs
Summary
Bealls aims to make returns easy and straightforward, whether you are returning an item in-store, by mail, or from an online purchase. By following these guidelines, you can ensure a smooth return process.
Always remember to keep your receipts, return items in their original condition, and contact Guest Services if you have any issues.
Happy shopping!