Men’s Wearhouse Return Policy: Simplified

men's wearhouse return policy

Shopping can be fun, but sometimes things don’t go as planned. If you buy something from Men’s Wearhouse and need to return it, it’s important to know their return policy. This guide will help you understand everything about Men’s Wearhouse Return Policy in simple terms.

Men’s Wearhouse Return Policy

Men’s Wearhouse has a clear return policy to help customers who are not satisfied with their purchases. Here are the main points:

  • You can return or exchange items within 90 days from the date of purchase.
  • If you return an item after 90 days, you will only receive an in-store credit.
  • To make a return or exchange, you need to have the original receipt. If you are a member of the Perfect Fit program, you do not need the receipt if your transaction number is on file.
  • Refunds will be given in the same way you paid. For example, if you paid with a credit card, your refund will go back to that card.

Returns for Altered or Worn Items

If you have altered or worn your clothing, returning it is up to the store manager’s decision. This means:

  • If you changed the item (like getting it tailored) or wore it, the store manager will decide if they can take it back.

Outlet Purchases

If you bought something from an outlet store after April 14, 2016, keep in mind:

  • All sales are final. This means no returns or exchanges are allowed for these items.
Collection at Men's Wearhouse. Men's wearhouse return policy

Online Return Policy

Shopping online is convenient! Here’s how returns work for online purchases:

  • You can return or exchange items within 90 days from when they were shipped to you.
  • Some items, like custom orders or final sale items, may have different rules.
  • You can return online purchases by mail or in-store.

How to Return Online Purchases

  1. In-Store Return: You can take your online purchase to any Men’s Wearhouse store.
  2. Mail Return:
Men's wearhouse return portal
  1. Print a mailing label from their website.
  2. Include the packing slip with your return.
  3. Make sure the package has no other labels on it.
  4. Drop off at your nearest shipping location.

Refund Details

When you return an item, here’s what happens with your refund:

  • If you used a credit card, the money goes back to that card.
  • If you used a debit card, they will try to refund it back to that card too.
  • If you used any discounts or rewards when buying the item, those amounts will be deducted from your refund.
  • For refunds over $50, if they can’t refund it to your card, they will send you a check from their corporate office.
  • Refunds for amounts under $50 will also be given by check if they can’t process it through the register.
  • All checks are issued within 10 business days.

Shipping Costs for Returns

When returning items by mail:

  • Shipping is free for returns sent to their Returns Center.
  • After they receive your returned item, allow 14 business days for processing your return.

FAQ’s

Contacting Customer Service

If you have more questions or need help:

  • You can text them anytime at +1 (877) 986 9669.
  • Call them toll-free at +1 (877) 986 9669 from Sunday to Saturday between 9 AM and 6 PM CST.
  • You can also start an email conversation or use their live chat service on weekdays during business hours.

If you have any more questions about the returns, you can visit Men’s Wearhouse return policy on their website.

Summary

Understanding the Men’s Wearhouse return policy helps make shopping easier and less stressful. Whether shopping in-store or online, knowing how returns work ensures that you can shop confidently. Always keep your receipts and understand the time limits for returns!


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