Banter Return Policy: Simplified
Banter return policy made simple: Free returns within 30 days, exchange within 90 days, and easy refund process
Shopping online can be exciting, but sometimes, you may need to return an item. Whether it didn’t meet your expectations or you simply changed your mind, knowing the return policy helps make the process smooth. In this article, we’ll explain Banter return policy in a simple way so that it’s easy for everyone to understand.
Banter Return Policy Overview
Here is a quick look at their return Policy:
| Feature | Details |
|---|---|
| Returns | You can return items within 30 days of when they were shipped to you. |
| Refund | You’ll get your money back for the price you paid for the item, but not for shipping or extra fees. |
| Exchanges | You can exchange items within 90 days of when they were shipped. |
| Condition | Items must be returned in their original condition, with all the original packaging and papers. |
| Exceptions | You cannot return or exchange items that have been changed, like if they were sized or engraved. |
| How to Return | You can return items to a Banter store or by mail. |
| Help | If you have questions, you can call Banter at 1-800-866-9700 or text them at 1-855-969-5726. |
Banter wants you to be happy with what you buy. If you are not happy, you can return it! You have 30 days to return an item for a full refund. This means you get your money back.
But, the 30 days start from the day Banter ships your order, not the day you get it. Also, you only get back the money you paid for the item itself. You don’t get back the money you paid for shipping or any other extra fees.
How to Return Your Banter Purchase: A Step-by-Step Guide
Banter gives you two easy options to return your items: in-store and by mail. Here’s a step-by-step guide to help you through both methods.
1. In-Store Return
- Go to any Banter store with your item.
- Make sure to bring your packing slip or order confirmation with you.
- Ask a store associate to help you with the return.
- Your refund will be processed within 5-7 business days after the return.
2. Return By Mail
- Visit the return portal on Banter’s website and start your return.
- Enter the Order Number and Billing Zip Code as shown in the below screenshot
- You’ll receive a prepaid shipping label by email.
- Pack your items securely and attach the shipping label.
- Send the package using the provided label.
- Your refund will be processed within 30 days after the item is received.
Banter’s Exchange Policy
Banter also makes exchanges simple:
- You can exchange your item within 90 days of the shipping date.
- Items must be returned in their original condition, with all boxes, paperwork, and accessories.
However, there are some exceptions:
- Customized items, such as those that have been engraved, sized, or altered, cannot be returned or exchanged.
- Gift receipts can only be used for exchanges or to credit the original buyer.
- Merchandise purchased using Progressive Leasing can be returned but cannot be exchanged.
Important Things to Remember
- 30 days for returns and 90 days for exchanges.
- Refunds for in-store returns take 5-7 business days, while refunds for mail returns may take up to 30 days.
- Items must be in original condition to qualify for a return or exchange.
- Customized (engraved, sized, or altered) items are non-returnable.
- Shipping fees are not refundable unless the item was damaged, defective, or incorrect.
What if I Used Affirm or Progressive Leasing to Pay?
Sometimes people use special payment plans to buy things. Banter works with Affirm and Progressive Leasing. Here’s what you need to know if you used either of these:
- Affirm: If you used Affirm, you can return the item like normal, either by mail or in store. This will make sure your loan is fully paid back. Remember, if you paid any interest, that money will not be refunded.
- Progressive Leasing: If you used Progressive Leasing and are still in the return period, you can return the item by mail or in store. You might get a credit or a refund. But remember, you cannot exchange items bought with Progressive Leasing.
If you have any more questions about the returns, you can visit Banter return policy on their website or contact the customer care on their website through live chat.
FAQs
Summary
Banter makes the return and exchange process easy. Whether you’re returning items in-store or by mail, just remember the 30-day return window and the 90-day exchange window. Keep your items in original condition, and don’t forget that customized items can’t be returned or exchanged.
With this guide, you’re ready to handle any returns or exchanges with confidence. If you have more questions, Banter’s customer service is always there to help!
