Banter Return Policy: Simplified
Shopping online can be exciting, but sometimes, you may need to return an item. Whether it didn’t meet your expectations or you simply changed your mind, knowing the return policy helps make the process smooth. In this article, we’ll explain Banter return policy in a simple way so that it’s easy for everyone to understand.
What is Banter Return Policy?
Banter allows customers to return items if they’re not satisfied. Here’s a quick overview of the return policy:
- You can return your purchase for free for a full refund within 30 days from the shipping date.
- Shipping, handling, and extra charges are non-refundable.
- You can return items either in-store or by mail.
Returns Through Affirm and Progressive Leasing
- If you used Affirm to buy your items, you can return them just like a regular purchase. But, if your Affirm plan included interest, the interest won’t be refunded.
- Purchases made with Progressive Leasing can also be returned, but they cannot be exchanged.
How to Return Your Banter Purchase: A Step-by-Step Guide
Banter gives you two easy options to return your items: in-store and by mail. Here’s a step-by-step guide to help you through both methods.
1. In-Store Return
- Go to any Banter store with your item.
- Make sure to bring your packing slip or order confirmation with you.
- Ask a store associate to help you with the return.
- Your refund will be processed within 5-7 business days after the return.
2. Return By Mail
- Visit the return portal on Banter’s website and start your return.
- Enter the Order Number and Billing Zip Code as shown in the below screenshot
- You’ll receive a prepaid shipping label by email.
- Pack your items securely and attach the shipping label.
- Send the package using the provided label.
- Your refund will be processed within 30 days after the item is received.
Banter’s Exchange Policy
Banter also makes exchanges simple:
- You can exchange your item within 90 days of the shipping date.
- Items must be returned in their original condition, with all boxes, paperwork, and accessories.
However, there are some exceptions:
- Customized items, such as those that have been engraved, sized, or altered, cannot be returned or exchanged.
- Gift receipts can only be used for exchanges or to credit the original buyer.
- Merchandise purchased using Progressive Leasing can be returned but cannot be exchanged.
Important Things to Remember
- 30 days for returns and 90 days for exchanges.
- Refunds for in-store returns take 5-7 business days, while refunds for mail returns may take up to 30 days.
- Items must be in original condition to qualify for a return or exchange.
- Customized (engraved, sized, or altered) items are non-returnable.
- Shipping fees are not refundable unless the item was damaged, defective, or incorrect.
If you have any more questions about the returns, you can visit Banter return policy on their website or contact the customer care on their website through live chat.
FAQs
Summary
Banter makes the return and exchange process easy. Whether you’re returning items in-store or by mail, just remember the 30-day return window and the 90-day exchange window. Keep your items in original condition, and don’t forget that customized items can’t be returned or exchanged.
With this guide, you’re ready to handle any returns or exchanges with confidence. If you have more questions, Banter’s customer service is always there to help!
